Jack Rissling

• Provided exceptional customer service as a Cashier and Self-Checkout Associate, processing transactions accurately and efficiently in a fast-paced retail environment.
• Assisted customers with self-checkout systems, troubleshooting technical issues, and ensuring a smooth shopping experience.
• Consistently received positive customer feedback and compliments for friendly, patient, and professional service.
• Maintained thorough knowledge of store promotions, payment methods, and return policies to assist customers effectively.
• Balanced cash registers and handled financial transactions with a high level of accuracy and accountability.
• Collaborated with team members to maintain a clean, organized, and welcoming checkout area.

• Customer-Centric Development: Designed and delivered a custom software system for a client, ensuring it met their unique needs through active listening and iterative feedback—mirroring retail’s focus on personalized service.
• Problem-Solving: Resolved critical technical issues by analyzing requirements, testing solutions, and adapting quickly to changes—skills directly applicable to troubleshooting retail systems (e.g., POS, inventory software).
• Project Ownership: Managed the full development cycle of a client project independently, demonstrating reliability and attention to detail—traits vital for handling retail operations and customer requests.
• Collaboration: Partnered with vendors and team members to source solutions, strengthening communication and teamwork abilities in fast-paced environments.

Retail-Relevant Skills Gained:

• Adapting to client/customer needs • Troubleshooting technical systems • Managing deadlines • Clear communication