MENSAN J ADJANOR ADANLETE
Hyattsville
Summary
Results-driven professional with a strong work ethic and adaptability, excelling in high-pressure environments. Proven ability to master new skills rapidly while maintaining exceptional interpersonal relationships. Demonstrated track record of meeting organizational needs through consistent, organized practices and a commitment to enhancing the brand. Eager to embrace new challenges that leverage these competencies for continued growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aldi
DC
10.2023 - Current
- Managed daily operations to ensure store efficiency and customer satisfaction.
- Trained and mentored new employees on store policies and procedures.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Coordinated team schedules to optimize staff coverage during peak hours.
- Implemented loss prevention strategies to minimize theft and enhance security.
- Maintained cleanliness and organization of the sales floor and backroom areas.
- Collaborated with management on promotional displays and merchandising strategies.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Automated Logistical Specialist
US Army
Laurel
10.2022 - Current
- Conducted periodic inspections of storage areas to identify any shortages or damaged items.
- SAP Knowledge.
- Maintained records of all incoming and outgoing shipments to ensure accurate tracking.
- Utilized automated systems to track parts and materials for repair orders.
- Developed strategies for optimizing supply chain processes across multiple sites.
- Performed daily inventory of equipment and supplies, ensuring accuracy.
- Created detailed documentation for each shipment received or sent out.
- Assisted in the preparation of supply documents such as requisitions and purchase orders.
- Developed plans for efficient distribution of resources according to customer needs and requirements.
- Assisted in the development of new methods or technologies to improve logistics operations.
- Coordinated with other departments to resolve problems related to logistics operations.
- Processed requests for repairs, replacements, and maintenance services.
- Completed or assisted with difficult or skilled tasks.
- Learned and adapted quickly to new technology and software applications.
- Established clear communication channels within the logistics department, promoting transparency and fostering a collaborative work environment.
- Prepared reports on supply activities, including inventory levels, stock locations, and cost analysis.
- Provided technical assistance on the operation of automated logistics systems.
- Managed warehouse space utilization by relocating items as needed.
- Generated weekly performance reports based on key metrics such as delivery times, costs.
- Reviewed supplies inventory levels and purchased necessary items.
- Checked loaded materials compared to work orders for correctness.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Presented and explained work orders to team.
Team Leader
Walmart
Washington DC
08.2020 - 11.2022
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Ensured compliance with all safety regulations throughout the store premises.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
Assistant Manager
CVS Pharmacy
Silver Spring
05.2021 - 10.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected payments and provided accurate change.
- Organized stockroom shelves according to size, color or style.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Managed daily store operations, including opening and closing the store.
- Supervised team of associates to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Trained new employees on company policies and procedures.
- Ensured compliance with all applicable laws and regulations.
- Developed strategies to maximize sales and profits.
- Monitored employee performance and provided feedback as needed.
- Assisted customers with product selection and purchase decisions.
- Maintained accurate records of sales transactions and deposits.
- Adhered to strict loss prevention guidelines to minimize shrinkage.
- Organized promotional displays throughout the store.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Followed loss prevention guidelines to deter theft.
- Cleaned shelves, counters and tables to maintain organized store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff.
Education
High School Diploma -
Rockville High School
Rockville, MD06.2021
Skills
- Decision-Making
- Work Order Explanation
- Process Review
- Records Maintenance
- Supply Inventory Management
- Inspection Results Reports
- Active Listening
- Organizational Skills
- Quality Assurance
- Unit Forecasting
- Professionalism
- Analytical Thinking
- Mentoring and Training
- Team Management
- Attention to Detail
- Adaptability
- Supply chain coordination
- Store operations
- Returns processing
- Promotions planning
- Budgeting and finance
- Store maintenance
- Merchandise display
- Policy enforcement
- Customer service
- Team leadership
- Inventory control
- Inventory management
- Loss prevention
- Employee training
- Performance evaluation
- Conflict resolution
- Effective communication
- Leadership development
Certification
- Basic Combat Training
- First Aid Cardiopulmonary Resuscitations
- Orienteering
- Personal Development
- Physical Fitness
- Self-Defense
- Automated Logistical Specialist
- Inventory Management
- Supply Chain Management
- Information Systems
- Inventory Operations
- Network Fundamentals
- Organizational Leadership
- Supply Chain Operations
- Human Resources Development
- Project Management
- Strategic Planning
- Operations management
- Customer Needs Assessment
- Client Account Management
- Product Sales
- Retail Loss Prevention
- Business Development
- Payment Processing
- Order Processing
- Inventory Control
- Excellent Communication Skills
- Money Handling
- Sales Goals Attainment
- Logistics Planning
- Supply Chain Coordination
- Hazardous Materials Handling
- Warehouse Operations
Languages
Native/ Bilingual, Native/ Bilingual, Native/ Bilingual, Native/ Bilingual
Timeline
Assistant Manager
Aldi
10.2023 - Current
Automated Logistical Specialist
US Army
10.2022 - Current
Assistant Manager
CVS Pharmacy
05.2021 - 10.2022
Team Leader
Walmart
08.2020 - 11.2022
High School Diploma -
Rockville High School