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Dynamic Broadband Technician with Suddenlink/Optimum, skilled in installing and troubleshooting cable systems. Proven ability to enhance customer satisfaction through exceptional service and technical expertise. Adept at fiber splicing and maintaining high-quality standards, ensuring seamless connectivity and efficient problem resolution in challenging environments.

Capable Technician experienced in installing high-speed data, video, Audio, Gpon / Rfog fiber and voice equipment. Highly organized and hardworking with remarkable work ethic and diligent nature. Seeking to apply 14+ years of experience in the industry to dynamic position with opportunity to make positive impact on customer service and team productivity. Worked with the same Company for 10+ years. Looking for a Company I can grow with and turn into a Career.

Dynamic Broadband Technician with a proven track record at Spectrum, excelling in network troubleshooting and customer service. Enhanced client retention through effective problem-solving and high-quality service delivery. Skilled in fiber optic splicing and equipment installation, fostering teamwork to streamline processes and improve customer satisfaction.

Detail-oriented Broadband Technician offering proven success in customer relationship management and company product knowledge illustrated over 2 years of positive industry performance. Eager to apply advanced knowledge in broadband service installation and configuration to add value to the team.

Jacob Lewis

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