Jacqueline Black
Upper Marlboro,MD
Summary
Dynamic professional seeking a challenging career opportunity to leverage extensive training and skills for driving organizational success. Committed to making a meaningful impact through innovative solutions and a collaborative approach. Eager to contribute to team objectives while fostering growth and excellence within the company. Passionate about continuous improvement and dedicated to achieving outstanding results.
Overview
11
11
years of professional experience
Work History
OPERATIONS SUPPORT /ADMISSIONS CLERK
U.S DISTRICT COURT
04.2022 - Current
- Daily duties and responsibilities included opening, sorting, inspecting, processing and delivering incoming mail for court personnel, including the judicial staff.
- Additional responsibilities required verification of goods received daily via USPS, Fed Ex, UPS and DHL for acceptable conditions and compares packing list with purchase order document before taking to designated drop areas.
- Endorsing and accurately recording checks and money orders received daily on a mail log spreadsheet.
- Processing all outgoing mail for the Clerks office, operating a variety of mail equipment, providing an accurate inventory of mail room supplies and ensuring supplies are stocked on a timely basis.
- Opening new cases and assigning case numbers to Judges, collecting restitution payments and balancing drawer at the end of the work day.
- Providing frontline customer service at the front counter and assisting customers over the phone with case status.
- Processing attorney admissions applications and scheduling appointments for admittance into the Eastern District of Virginia courts.
- Preparing DMV Reports with traffic violation/convictions for transmittal to DMV on a monthly basis
- Processing Traffic Violation Notices rcvd on a daily basis in preparation for court hearings.
Receptionist
RR DONNELLEY & SON’S
04.2019 - 07.2020
- Duties included reviewing, verifying, and processing accounts payable transactions. As well as generating customer invoices & verifying billing input.
- Additional responsibilities include receiving & processing payments, mailing & emailing invoices to customers, following up on outstanding collections,& reconciling assigned accounts.
- Other responsibilities required assisting in general office administration with filing documents, entering data into database or spreadsheets and maintaining office calendar for employees and management.
ACCOUNTING CLERK/RECEPTIONIST
MRA and Associates, PC
04.2015 - 07.2017
- Duties included reviewing, verifying & processing accounts payable transactions. As well as generating customer invoices & verifying billing input.
- Addition responsibilities required receiving & processing payments, mailing & emailing invoices to customers, following up on outstanding collections & reconciling assigned accounts.
- Other responsibilities required assisting in general office administration with filing documents, entering data into database or spreadsheets and maintaining office calendar for employees and management.
Education
High School Diploma -
Ashworth High School
Atlanta, Georgia05.1987
Criminal Justice
Ashworth University
Norcross, GeorgiaCivil Law & Litigation
Ashworth University
Norcross, GeorgiaParalegal Studies
Penn Foster College
Scottsdale, AZSkills
- Proficient in Microsoft Office
- Multifunction printer management
- Document scanning and printing
- Proficient in fax communication
Timeline
OPERATIONS SUPPORT /ADMISSIONS CLERK
U.S DISTRICT COURT
04.2022 - Current
Receptionist
RR DONNELLEY & SON’S
04.2019 - 07.2020
ACCOUNTING CLERK/RECEPTIONIST
MRA and Associates, PC
04.2015 - 07.2017
Civil Law & Litigation
Ashworth University
Paralegal Studies
Penn Foster College
High School Diploma -
Ashworth High School
Criminal Justice
Ashworth University
QUALIFICATIONS
- 25 years combined of extensive experience working with the general public
- Observant and conscientious with great attention to detail
- Strong critical thinking skills
- Ability to multi-task several assignments with tight deadlines
- Ability to work independently and with a team “to get the job done”
- Superior communication (oral and written) and interpersonal skills
- Coordination & organizational abilities
- Computer Literacy