Jacqueline Ellis
Frederick
Summary
Compassionate therapist specializing in building rapport and conducting crisis interventions. Experienced in developing comprehensive treatment plans and fostering multidisciplinary collaboration to ensure holistic client care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Therapist
Gateway to Growth LLC
Maryland
09.2025 - Current
- Provided therapy services to diverse populations, addressing mental health needs with personalized treatment plans.
- Utilized electronic health record systems to maintain accurate documentation of client interactions and treatment plans.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Developed and implemented evidence-based therapeutic interventions to improve client outcomes.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients' mental health issues.
Owner
Gateway to Growth LLC
Maryland
09.2024 - Current
- Managed daily operations, ensuring streamlined processes and efficient service delivery.
- Established strong relationships with clients to foster loyalty and repeat business.
- Oversaw financial management, optimizing budgeting and expense tracking processes.
- Conducted market research to identify trends and opportunities for expansion.
Therapist
Backpack Healthcare
Maryland
12.2021 - 01.2026
- Developed and assessed comprehensive treatment plans tailored to individual client needs.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Conducted therapeutic sessions utilizing evidence-based practices and techniques.
- Facilitated group therapy sessions, promoting peer support and engagement.
- Assessed client progress through regular evaluations and feedback mechanisms.
- Collaborated with multidisciplinary teams to ensure holistic care approaches.
Program Manager
Backpack Healthcare
Marlyand
04.2023 - 10.2025
- Led cross-functional teams to implement healthcare programs and improve patient outcomes.
- Developed strategic project plans, aligning resources and timelines with organizational goals.
- Streamlined communication processes, enhancing collaboration among stakeholders and team members.
- Managed program budgets, ensuring financial sustainability and efficient resource allocation.
- Fostered partnerships with community organizations to expand service reach and enhance program impact.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on professional development opportunities, contributing to improved overall performance.
Case Manager
Potomac Case Management Services
Hagerstown, MD
08.2021 - 06.2022
- Coordinated comprehensive care plans for diverse client populations to enhance service delivery.
- Conducted assessments to identify client needs, ensuring tailored support and resource allocation.
- Facilitated communication among multidisciplinary teams to improve client outcomes and streamline services.
- Developed training materials and conducted workshops for staff on best practices in case management.
Psychiatric Social Worker Intern
Clarion Psychiatric Center
Clarion, PA
05.2019 - 08.2019
- Conducted comprehensive assessments to identify patient needs and develop tailored treatment plans.
- Facilitated individual and group therapy sessions to promote mental health and coping strategies.
- Collaborated with interdisciplinary teams to coordinate care and support for patients.
- Developed crisis intervention strategies to effectively manage acute psychiatric episodes.
Education
Master of Science - Social Work
Salisbury University
Salisbury, MD05-2020
Bachelor of Science - Social Work
Slippery Rock University of Pennsylvania
Slippery Rock, PA08-2019
Skills
- Treatment Planning
- Building rapport
- Crisis intervention
- One-on-one sessions
Certification
- LCSW - Licensed Clinical Social Worker (MD & VA)
Timeline
Therapist
Gateway to Growth LLC
09.2025 - Current
Owner
Gateway to Growth LLC
09.2024 - Current
Program Manager
Backpack Healthcare
04.2023 - 10.2025
Therapist
Backpack Healthcare
12.2021 - 01.2026
Case Manager
Potomac Case Management Services
08.2021 - 06.2022
Psychiatric Social Worker Intern
Clarion Psychiatric Center
05.2019 - 08.2019
Master of Science - Social Work
Salisbury University
Bachelor of Science - Social Work
Slippery Rock University of Pennsylvania