Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Logan

Lanham

Summary

Compassionate and reliable education professional with 5 years of experience supporting students as a Substitute Teacher and Dedicated Aide. Skilled in providing individualized support to students with diverse learning needs, including those with IEPs and behavioral challenges. Adept at maintaining classroom order, following lesson plans, and fostering a positive, inclusive learning environment. Committed to helping students achieve academic and personal growth while collaborating effectively with teachers, staff, and parents.

Overview

9
9
years of professional experience
2026
2026
years of post-secondary education

Work History

Substitute Teacher

District of Columbia Public Schools, DCPS
Washington
08.2024 - Current
  • Facilitated classroom activities to support diverse learning needs.
  • Implemented lesson plans to engage students and enhance understanding.
  • Managed classroom behavior to maintain a positive learning environment.
  • Collaborated with teachers to address student concerns and progress.
  • Adapted instructional materials for various learning styles and abilities.
  • Provided individualized support to students requiring additional assistance.
  • Maintained accurate attendance records for reporting purposes.
  • Communicated effectively with parents regarding student performance and behavior.
  • Encouraged positive behavior among students through effective communication techniques.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Implemented school policies and procedures in the classroom.
  • Monitored student progress throughout the day.
  • Supported special needs students by providing individual instruction as needed.
  • Engaged students in discussions to promote interest and drive learning.
  • Provided notes and reports on school day activities to primary teacher.
  • Ensured that each student had access to appropriate materials and resources.
  • Collaborated with other teachers to ensure student success.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Organized lesson plans and activities for students.
  • Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
  • Assisted struggling students with classroom assignments with one-on-one tutoring.
  • Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Monitored student progress and provided feedback for improvement.

Dedicated Instructional Aide ECE

District Of Columbia Public Schools
01.2024 - 08.2024
  • Assisted teachers in delivering instructional materials and lessons effectively.
  • Supported students with special needs during classroom activities and tasks.
  • Monitored student behavior and provided guidance to maintain a positive environment.
  • Facilitated small group exercises to enhance student understanding and engagement.
  • Provided feedback on student progress to teachers during planning sessions.
  • Implemented strategies to support diverse learning styles in the classroom setting.
  • Created a positive learning environment for students.
  • Provided classroom support throughout planned instruction and individual lessons.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Assisted with classroom management, including seating arrangements and discipline procedures.
  • Delivered instruction individually or in small groups with support from instructor.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Helped prepare instructional materials, such as charts, graphs, and visual aids.
  • Organized student performance and enrichment activities to facilitate learning.
  • Developed new strategies to engage learners in the classroom setting.
  • Graded assignments and tests and documented results into filing systems.
  • Supported the use of technology to enhance instruction.
  • Assisted with special projects involving research or data collection and analysis.
  • Maintained accurate records of student attendance, grades, test scores, homework assignments.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Facilitated communication between students, teachers, and parents to support student success.
  • Set up and assisted with audiovisual equipment operation.
  • Led discussion sections, tutorials and laboratory sections under teacher direction.

PROGRAM LEADER

BOYS & GIRLS CLUBS OF GREATER WASHINGTON
10.2022 - 11.2023
  • Create an environment that facilitates the achievement of Youth Development Outcomes.
  • Supervise members in the program area; ensure safety of members, positive values, positive and ethical behavior by providing quality programming and maintain appearance of the Club at all times.
  • Provide guidance to members and act as a role model.
  • Deal effectively with members concerning behavior and discipline issues.
  • Complete daily lesson plans and implement a range of programs and activities that are fun, creative, instructional, and that incorporate team-building skills.
  • Establish positive relationships with children and their parents/guardians.
  • Promote and stimulate program participation.
  • Recruit new members and participate in their club orientation process.
  • Effectively implement and administer programs, services and activities for members as directed by program guidelines and expectations.

Data Entry/Account Administrative Representative

Kaiser Permanente
07.2020 - 08.2020
  • Performed administrative tasks and assisted in executing business solutions.
  • Successfully entered data into company database and validated the accuracy of valuable company information.
  • Used and analyzed data from automated information aggregators to update the database.
  • Generated data reports, enter company findings into the database and perform backups.
  • Supported data entry across departments as requested, switching promptly to new projects.

Customer Services Representative

Kaiser Permanente
01.2017 - 06.2019
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Cross trained in multiple departments to process customer service requests via phone support, email support or live chat when needed.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services.
  • Guided customers through troubleshooting, navigating the company website/mobile app or using the products or service using digital tools.
  • Assisted customers by providing confirmations, answering questions and offering general information.

Education

College - Criminal justice

Bowie State University
Bowie, MD
08.2020 - 08.2025

Duval High School
Lanham, MD

Skills

  • Efficient and Detail-Oriented
  • Technical Support
  • Medical Insurance Rep
  • Supervisory Experience
  • Sales
  • Email Support
  • Salesforce
  • Zendesk
  • Understanding Customer Needs
  • Creative Problem Solving
  • Call Documentation
  • Order and Refund Processing
  • Data Entry
  • CRM Software
  • LiveChat Support
  • Microsoft Office
  • Billing
  • Teaching
  • Ece
  • Classroom management
  • Lesson planning
  • Student engagement
  • Individualized instruction
  • Behavior management
  • Communication techniques
  • Program facilitation
  • Data entry
  • Special needs support
  • Classroom organization
  • Art and music instruction
  • Elementary education
  • Physical education instruction
  • Smartboard technology
  • Activity management
  • IEP documentation
  • Safety awareness
  • Verbal and written communication
  • Lesson plan implementation
  • Special education
  • Student tutoring

Timeline

Substitute Teacher

District of Columbia Public Schools, DCPS
08.2024 - Current

Dedicated Instructional Aide ECE

District Of Columbia Public Schools
01.2024 - 08.2024

PROGRAM LEADER

BOYS & GIRLS CLUBS OF GREATER WASHINGTON
10.2022 - 11.2023

College - Criminal justice

Bowie State University
08.2020 - 08.2025

Data Entry/Account Administrative Representative

Kaiser Permanente
07.2020 - 08.2020

Customer Services Representative

Kaiser Permanente
01.2017 - 06.2019

Duval High School

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Jada Logan