Jade Berry
Hagerstown
Summary
Medical professional with solid track record in healthcare administration, offering reliability and attention to detail. Improved office efficiency and patient satisfaction through effective communication and organizational skills. Known for strong team collaboration and adaptability to changing medical office needs.
Overview
11
11
years of professional experience
Work History
Medical Secretary
Meritus Hospital
04.2022 - Current
- Provide professional support and assistance to medical staff, schedule, and manage patient appointment entering patients’ demographics, billing of patient, services appointment scheduling and organized files and records
- Answered the telephone with the appropriate greeting, responded to emails, overseen mail, collected patients’ fees and payments, and assisted with patient care when needed
- Reviewed and analyzed patient insurance information, processed prescription requests, greeted patients and collaborated closely with various medical professionals
- Supported patients served as a liaison between different departments and performed other administrative tasks as required
Apparel and Fitting Room/Personal Shopper
Walmart
06.2018 - 03.2022
- Meet and Greet Customers, Answer all incoming phone calls for Walmart store’s location
- Locate produce, price check items, sort all the apparel return Carts
- Organize store shelves and displays
- Let the customer in the fitting room and issue a number
- Provide an impression on customer’s experience by providing exceptional customer service
- Run reports on TC to identify orders that need to be filled
- Print out label and place on order to identify before pulling
- Work in dispensing verifying orders and processing refund for substitutions
Financial Aid Assistant
West Virginia Tech Financial Aid Office
08.2016 - 05.2018
- Schedule and Coordinate meetings, appointment for supervisors and managers
- Trained new administrative assistants
- Maintain utmost discretion when dealing with sensitive topics
- Open sort and distribute incoming messages and correspondence
- Greeted visitors and determined to whom and when they could speak with specific individuals
- Answered the phone, responded to emails, overseen mail
Sales Associate
Payless Shoes
04.2014 - 08.2016
- Meet and Greet Customers, Answer phone calls for store location
- Locate produce, price check items, sort returns
- Assist in sales and keep premises clean
- Work at the cash register
- Retrieve shoes from shelves and back storage areas
- Locate produce, price check items, sort all return
Domestic Violence Program Assistant-Summer Internship
Progress Place
05.2015 - 08.2015
- Meeting with youth and families to gather information and establish parameters
- Supporting individual exploration of deep-seated issues and negative behaviors
- Modeling positive behaviors and introducing coping techniques
- Leading activities for youth groups provide positive experiences
Education
Bachelor of Arts - Applied Psychology
West Virginia University Institute of Technology
Beckley, WVBachelor of Arts - Forensic Psychology
Southern NH University-SNHU
04-2025
Associate of Arts - Psychology
Hagerstown Community College
2174212-2018
Skills
- Medical terminology
- Clinical support
- Customer service
- Patient scheduling
- Strong organizational skills
- Patient confidentiality adherence
- Critical thinking
- Medical records management
- Medical office management
- HIPAA compliance
Accomplishments
Administrative Skills: Patient Scheduling, Medical transcription, Record Keeping, Insurance Verification, Patient Confidentiality
Medical Office Software: Electronic Health Records (EHRs) Medical Billing Software (Advanced MD), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Languages: English (Native), Spanish skills (Basic)
OTHER
Leadership & volunteering: Secretary, Health Association Student Club (2023-2024) -Planned and organized events for increasing awareness in healthcare field.
Courses: HIPPA Compliance Training Course (2024)-Focused on procedures for maintaining patients’ privacy and confidentiality.
Languages
Spanish
Limited Working
Timeline
Medical Secretary
Meritus Hospital
04.2022 - Current
Apparel and Fitting Room/Personal Shopper
Walmart
06.2018 - 03.2022
Financial Aid Assistant
West Virginia Tech Financial Aid Office
08.2016 - 05.2018
Domestic Violence Program Assistant-Summer Internship
Progress Place
05.2015 - 08.2015
Sales Associate
Payless Shoes
04.2014 - 08.2016
Bachelor of Arts - Applied Psychology
West Virginia University Institute of Technology
Bachelor of Arts - Forensic Psychology
Southern NH University-SNHU
Associate of Arts - Psychology
Hagerstown Community College
Similar Profiles
Marleny SanchezMarleny Sanchez
Registered Nurse at Meritus Medical HospitalRegistered Nurse at Meritus Medical Hospital
Melody BrantleyMelody Brantley
Perioperative Inventory Specialist at Meritus Medical CenterPerioperative Inventory Specialist at Meritus Medical Center
Yawa AdjindaYawa Adjinda
Surgical Technologist at Meritus Medical CenterSurgical Technologist at Meritus Medical Center