Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Johnson

Baltimore

Summary

Professional delivery expert with reliable track record in managing delivery routes and customer interactions. Known for attention to detail and ability to handle changing schedules. Collaborative team player with focus on achieving results and adapting to new challenges.

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Courier

All About Lunch
02.2025 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
  • Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.

Crossing Guard

All City Management Services
11.2023 - Current
  • Sis dying students and parent safety across the street

Fulfillment Associate

Amazon Warehouse
07.2020 - 06.2023
  • Load and unload belt push and pull gay lord around the warehouse from one side to the other

Customer Service Representative

OCMD Marketing
03.2016 - 11.2018
  • Handling inbound calls taking confidential information making sure all things are processed

Education

High school diploma -

W.E.B. Dubois High School
Baltimore, MD
06.2011

Skills

  • Guest Services
  • Front Desk
  • Cash Handling
  • Night Audit
  • Upselling
  • Customer Service
  • Communication skills
  • Time management
  • Load & unload
  • Daycare
  • Pet care
  • Senior care
  • Dietary department experience
  • Hospitality
  • Restaurant experience
  • Sanitation
  • Cleaning
  • Cash register
  • Dietary aide experience
  • Food service
  • Food preparation
  • Food industry
  • Merchandising
  • Childcare
  • Sales
  • Photography
  • Typing
  • School experience
  • Experience with children
  • Retail sales
  • Driving
  • Phone etiquette
  • Computer literacy
  • GPS
  • Assembly
  • Inside sales
  • Google Docs
  • Teaching

Certification

  • Food Handler Certification
  • Driver's License

Timeline

Delivery Courier

All About Lunch
02.2025 - Current

Crossing Guard

All City Management Services
11.2023 - Current

Fulfillment Associate

Amazon Warehouse
07.2020 - 06.2023

Customer Service Representative

OCMD Marketing
03.2016 - 11.2018

High school diploma -

W.E.B. Dubois High School

Similar Profiles

CREATE PROFILE
Jade Johnson