Jadyra Fortson
Hagerstown
Summary
Detail-oriented server with exceptional communication skills. Known for delivering efficient service and enhancing guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
Hagerstown, MD
07.2024 - 09.2025
- Received, sorted, and stored incoming inventory according to established procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklifts and pallet jacks to transport goods safely within warehouse.
- Consistently lifted materials weighing as much as 50 + pounds.
Restaurant Server
Fajita Grande
Hagerstown, MD
10.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Processed customer orders accurately, ensuring timely delivery of food and beverages.
- Assisted guests with menu selections and dietary preferences to enhance dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure smooth communication and order fulfillment.
- Adapted quickly to changing situations, prioritizing tasks during peak hours effectively.
- Developed rapport with regular customers, fostering a welcoming atmosphere for repeat business.
- Managed cash register operations, processing payments efficiently while maintaining accuracy.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MDSkills
- Team collaboration
- Task prioritization
- Inventory management
- Adaptability and flexibility
- Exceptional guest service
- Exceptional communication
- Self-motivated and disciplined
Timeline
Restaurant Server
Fajita Grande
10.2025 - Current
Warehouse Worker
Amazon
07.2024 - 09.2025
High School Diploma -
North Hagerstown High School