Jahni Monticquee
Waldorf
Summary
Reliable and adaptable nursing professional with a strong background in patient care and customer service. Committed to promoting independence and maintaining safety in healthcare environments, ready to support optimal patient outcomes through compassionate interactions. I am diligent with robust background in managing group homes. Proven track record of fostering safe and supportive environment for residents while efficiently coordinating staff and resources. Demonstrated expertise in conflict resolution and regulatory compliance ensures operational excellence.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Hmr Veterans Services
Huntsville, AL
05.2024 - Current
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of patient environments to adhere to health regulations.
- Collaborated with healthcare team to develop personalized care plans for veterans.
- Documented patient progress and care activities accurately in electronic health records.
- Provided emotional support to patients and families, fostering a compassionate atmosphere.
- Trained new staff on best practices in patient care and safety protocols.
- Implemented feedback from supervisors to enhance workflow efficiency and service quality.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Restaurant Busser
Cheesecake Factory Inc
Huntsville, AL
02.2024 - 07.2024
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly and efficiently.
- Maintained stock levels of tableware and supplies to support service operations.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Monitored dining area for guest needs, providing attentive service throughout shifts.
- Contributed to team efforts by training new bussers on operational standards and procedures.
- Implemented efficient cleaning protocols, reducing turnaround time for table readiness.
- Communicated effectively with front-of-house staff to streamline service flow during peak hours.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Group Home Manager
R & R Enterprise
Huntsville, AL
07.2022 - 01.2024
- Managed daily operations of group home, ensuring compliance with regulatory standards.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Oversaw staff training programs, enhancing team efficiency and service delivery.
- Implemented behavioral intervention strategies to support residents' personal development.
- Coordinated scheduling and staffing to optimize resource allocation and coverage.
- Conducted performance evaluations, providing constructive feedback to improve caregiver effectiveness.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Mentored and coached staff to improve performance and interactions with residents.
- Assisted residents with basic hygiene and healthcare needs.
Emissions Technician
Maryland State Government
Waldorf, MD
05.2022 - 07.2022
- Conducted emissions testing and analysis to ensure compliance with state regulations.
- Monitored air quality data, identifying trends and recommending corrective actions.
- Maintained accurate records of testing procedures and results for regulatory reporting.
- Collaborated with cross-functional teams to develop effective emissions reduction strategies.
- Provided outstanding customer service.
- Assisted clients in understanding the importance of regular emissions testing for both regulatory compliance and environmental stewardship.
Education
Bachelor of Science - Health Sciences
Oakwood University
Huntsville, AL05-2026
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Adaptable
- Responding to emergencies
- Supporting personal needs
- Maintaining privacy
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Certified Nursing Assistant
Hmr Veterans Services
05.2024 - Current
Restaurant Busser
Cheesecake Factory Inc
02.2024 - 07.2024
Group Home Manager
R & R Enterprise
07.2022 - 01.2024
Emissions Technician
Maryland State Government
05.2022 - 07.2022
Bachelor of Science - Health Sciences
Oakwood University