Jaiden McKinney
Hagerstown
Summary
Dynamic and results-oriented professional with extensive experience at Amazon, adept in team leadership and problem-solving. Excelled in staff development, enhancing operational efficiency, and customer satisfaction. Demonstrated exceptional organizational skills and a commitment to safety, significantly reducing product damage rates. Proven ability to thrive in fast-paced environments, with a keen eye for detail and a strong propensity for teamwork and collaboration.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
10.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
Highs Crew Member
High's Gas Station
01.2021 - 10.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, and other areas.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Directive
Washington County Rec.
09.2019 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Package Handler
FedEx
11.2019 - 12.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Education
Diploma - Agricultural Business
Clear Spring High School
Clear Spring, MD06.2018
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Customer service
- Staff development and leadership
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Timeline
Fulfillment Associate
Amazon
10.2024 - Current
Highs Crew Member
High's Gas Station
01.2021 - 10.2022
Package Handler
FedEx
11.2019 - 12.2021
Directive
Washington County Rec.
09.2019 - 02.2022
Diploma - Agricultural Business
Clear Spring High School
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