Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Yox

Severn

Summary

Dynamic Senior Director of Access at Acadia Healthcare, recognized for driving operational efficiencies and fostering a culture of collaboration. Expert in stakeholder relations and team management, successfully optimized project timelines and enhanced admissions processes, resulting in significant performance improvements. Committed to innovation and strategic growth, while maintaining a focus on employee engagement and retention.


Overview

6
6
years of professional experience

Work History

Senior Director of Access

Acadia Healthcare
05.2022 - Current
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Oversee admission and operation processes for 11 facilities in the state of Pennsylvania.
  • Streamlined operations for increased efficiency with process improvements and automation.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Oversee different departments such as nursing, transportation, patient field navigators as it pertains to the intake process.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Director of Admissions

Acadia Healthcare
07.2021 - 05.2022
  • Led training sessions for staff on best practices in admissions processes, enhancing consistency among team members.
  • Oversaw budget management for the admissions department, utilizing resources effectively while maintaining fiscal responsibility.
  • Monitoring calls with patient navigators to ensure quality assurance and correct or give praise when needed.
  • Maintain one-on-ones with staff to ensure they were up to date on current department goals as well as individual.
  • Calculate PPD's to maintain facilities budgets for potential admissions.
  • Collaborate with the business development team to drive admissions.
  • Working directly with referral sources and facility staff to overcome any objections for potential admissions.
  • Guided and supported faculty and staff in development of new programs.

Lead Admissions Representative

Acadia Healthcare
11.2019 - 07.2021
  • Providing feedback to Patient Navigators when reviewing CRM's or calls.
  • Working directly with business development staff to overcome objectives for potential admissions.
  • Working with upper management to develop strategies to meet KPI's and ADC.
  • Delegating tasks to Patient Navigators to ensure a timely response to potential admissions.
  • Maintaining the call board to ensure staff were available for the next caller.
  • Completing weekly reports designated by the Senior Director or Director of Admissions in a timely manner.



Education

Patapsco High School And Center For The Arts
Baltimore, MD

Skills

  • Collaborative leadership
  • Culture transformation
  • Team management
  • Policy development
  • Stakeholder relations
  • Team building
  • Strategies and goals
  • Hiring and retention
  • Time management
  • Problem-solving

Timeline

Senior Director of Access

Acadia Healthcare
05.2022 - Current

Director of Admissions

Acadia Healthcare
07.2021 - 05.2022

Lead Admissions Representative

Acadia Healthcare
11.2019 - 07.2021

Patapsco High School And Center For The Arts

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Jaime Yox