Jake Butler
Bel Air
Summary
Highly efficient. I Excel in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
Dispensary Associate
Ascend Wellness Holdings
06.2023 - Current
- Created solutions for customers to satisfy specific needs, quality and budget.
- Maintained relationships with customers to maximize sales
- Greeted customers and offered assistance for increased customer satisfaction.
- Enhanced store reputation with excellent service. Gave attentive listening to customer needs and matching them with appropriate products.
- Maintained excellent product knowledge over a menu of 100+ products and smaller sub categories of knowledge.
- Streamlined vault operations by maintaining organized inventory and optimizing workflow processes.
Sales Representative
Charm City Run
04.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Sales Representative
Telescope Pictures
05.2020 - 09.2021
- Sold $60,000 worth of product
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
Intern
Mediterranean Shipping Company
08.2019 - 12.2019
- Increased inventory accuracy by conducting regular audits and maintaining updated records of over 250 documents per day
- Completed research, compiled data, updated over a dozen spreadsheets and produced daily timely reports.
- Collaborated in professional teams to solve workflow issues.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Achieved special management recognition by implementing a new system that increased workplace productivity over 45%
Broadcaster
Towson Baseball, Towson University
01.2019 - 06.2019
- Assisted in broadcast of Towson University baseball games
- Delivered high-quality reporting, commentary and analysis on both on-air and off-air environments.
- Played music tracks from playlists provided by station management.
- Read prepared scripts for radio and television shows.
- Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly.
Intern
ORISE
05.2017 - 08.2017
- Assisted Military staff on projects
- Studied project management duties
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Restocked office supplies and retrieved files for staff.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
Education
Bachelor of Science - Business Administration And Management
Towson University
Towson, MD05.2020
Skills
- Sales and upselling expertise
- Multiple Microsoft Office certifications
- Staff Training and Development
- Product Management and Pricing
- Product Promotion
- Exceptional Time Management
- Data Entry
- Cash Handling
Hobbies
Photography
Running/Working Out
Reading
Learning about history
Timeline
Dispensary Associate
Ascend Wellness Holdings
06.2023 - Current
Sales Representative
Charm City Run
04.2022 - Current
Sales Representative
Telescope Pictures
05.2020 - 09.2021
Intern
Mediterranean Shipping Company
08.2019 - 12.2019
Broadcaster
Towson Baseball, Towson University
01.2019 - 06.2019
Intern
ORISE
05.2017 - 08.2017
Bachelor of Science - Business Administration And Management
Towson University
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