JAKE WARRINGTON
Baltimore
Summary
Dynamic and results-driven Automotive Sales & Operations Leader with 5+ years of progressive experience in high-volume dealerships. Proven ability to drive revenue growth, train and lead top-performing teams, and build lasting relationships with clients and vendors. Expert in CRM systems, digital marketing collaboration, internal process development, and strategic vendor management. Adept at improving dealership workflows, optimizing websites, and coaching staff in sales techniques and industry knowledge.
Overview
5
5
years of professional experience
Work History
Sales Manager
Toyota of Stroudsburg
04.2024 - 06.2025
- Doubled monthly unit sales volume post buy/sell through operational and team restructuring
- Coached and handled phone, internet, and in-person leads, helping salespeople convert to closed deals
- Streamlined deal structures by working closely with finance and support departments
- Used CRM and performance tools to track KPIs and identify growth opportunities.
Sales Training & Digital Operations Professional
Toyota of Stroudsburg
05.2023 - 04.2024
- Created and delivered verbal and written dealership-wide training on CRM use, dealership processes, sales cycles, phone systems, and product knowledge.
- Designed and launched internal websites, SOPs for team reference, digital workflows, and automated processes.
- Vendor communications for the website, CRM, lead tools, and marketing platforms.
- Managed multi-channel digital lead campaigns and analyzed engagement performance.
Sales Consultant
Toyota of Scranton
03.2021 - 05.2023
- Closed 20+ monthly units, totaling $7.2M+ in annual revenue
- Built strong client relationships, resulting in consistent referrals and repeat business
- Worked with F&I managers to structure competitive, customer-focused deals
- Recognized as a top performer for both sales numbers and customer satisfaction
BDC / Vehicle Acquisition Representative
Toyota of Scranton
01.2020 - 03.2021
- Spearheaded outbound prospecting and inbound lead follow-up campaigns
- Inbound / Outbound calls converting to set appointments in sales/service
- Managed CRM lead flow and reporting, improving follow-up and conversion metrics
- Acted as used vehicle acquisition leader, negotiating purchase terms and onboarding inventory
- Responsible for Title & Paperwork handling
Education
West Virginia University
Morgantown, WVSkills
- Automotive Retail & Internet Sales Strategy
- CRM Systems (setup, training & optimization)
- Vendor Relationship & Website Management
- Client Relationship Building & Retention
- Sales Team Training, Coaching & Leadership
- Digital Marketing Integration & KPI Reporting
- Internal Knowledge Base & SOP Development
- Cross-Department Collaboration (Sales, Finance, BDC)
- Data-Driven Sales Strategy & Forecasting
Timeline
Sales Manager
Toyota of Stroudsburg
04.2024 - 06.2025
Sales Training & Digital Operations Professional
Toyota of Stroudsburg
05.2023 - 04.2024
Sales Consultant
Toyota of Scranton
03.2021 - 05.2023
BDC / Vehicle Acquisition Representative
Toyota of Scranton
01.2020 - 03.2021
West Virginia University
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