Jalen McMillan
Dayton
Summary
Dynamic, customer-focused professional with extensive experience in retail fulfillment, moving services, and direct sales. Proven ability to excel in fast-paced environments while delivering exceptional customer interactions and maintaining high standards of professionalism and efficiency. Expertise in safely packing, loading, and unloading items, combined with strong organizational skills, ensures timely and secure transportation of belongings. Recognized for adaptability, problem-solving capabilities, and commitment to providing a seamless moving experience, contributing to team success and client satisfaction.
Overview
3
3
years of professional experience
Work History
Mover
Moving Company
01.2024 - 01.2025
- Managed logistics of loading, transporting, and unloading furniture and household items, prioritizing safety and efficiency.
- Assisted in coordinating logistics and workflows within the team to ensure timely and effective moves.
- Oversaw the careful management of fragile items, emphasizing precision and attention to detail in all processes.
- Cultivated a professional demeanor while communicating with clients to ensure satisfaction and trust.
Sales Representative
Cutco
01.2024 - 01.2024
- Showcased product features through interactive demonstrations and articulated value propositions during sales presentations.
- Established trust with customers through active listening to identify needs and recommend appropriate products.
- Facilitated appointment management and maintained communication with potential clients to foster relationships.
- Implemented advanced methods of persuasion to specifically engage and influence target audiences.
Online Order Fulfillment Associate
Harris Teeter
01.2022 - 01.2023
- Ensured precision in picking and packing processes, delivering grocery orders to customers within established timeframes.
- Executed curbside service operations, ensuring a professional and approachable atmosphere for customers.
- Engaged with customers to ensure smooth grocery loading and effectively resolve any issues.
- Implemented strategies to maintain productivity and efficiency amidst increased workload during peak hours.
Education
Bachelor of Arts - Theatre
Hampton University
Hampton, VA05-2024
Skills
- Customer Service
- Order Fulfillment
- Sales
- Team Collaboration
- Time Management
- Physical Labor
- Communication
- Time management
- Team collaboration
- Physical fitness
- Strong communication skills
- Furniture moving
- Adaptable and flexible
- Materials handling and transport
Timeline
Mover
Moving Company
01.2024 - 01.2025
Sales Representative
Cutco
01.2024 - 01.2024
Online Order Fulfillment Associate
Harris Teeter
01.2022 - 01.2023
Bachelor of Arts - Theatre
Hampton University