Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaleyah Hubbard

Baltimore

Summary

As a motivated student majoring in Health Science, I have a solid foundation in healthcare principles, medical research, and public health. I have developed strong skills in analyzing data, conducting research, and applying evidence-based practices to improve patient care and community health. With five years of experience in customer service, I have honed my ability to ensure that all customers are dealt with care, and efficient service. I am proficient in collaborative settings, communicating effectively, and adapting quickly to new challenges, and a fast-paced work environment. I am passionate about learning and growing in the healthcare field. I'm excited to leverage my academic knowledge and hands-on experience to contribute to the healthcare field, and help make a positive impact.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
Arbutus
10.2020 - 03.2025
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
  • Compiled and analyzed client feedback to identify trends and areas for service enhancement.
  • Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
  • Updated item descriptions in computer system for accurate tracking of stock levels.
  • Processed payments for purchased items using cash registers or other payment systems.

COVID-19 Screener

FHCB Health System
Baltimore
01.2021 - 12.2022
  • Provided clear instructions to individuals on safety protocols and next steps if screening failed.
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Worked on variety of projects to provide supplemental support to unit staff and enhance department.
  • Collaborated with other departments in order to develop efficient processes for conducting screenings.
  • Greeted, guided and offered assistance to patients and visitors.
  • Maintained accurate records of daily screenings and results in accordance with HIPAA regulations.
  • Assisted administrative departments with paperwork, errands and other clerical duties.

Education

Bachelor of Science - Health Science

Coppin State University
Baltimore, MD
05-2025

High School Diploma -

Western Highschool
Baltimore, MD
06-2020

Skills

Technical Skills

  • Microsoft Excel (Advanced)
  • Statistical analysis and interpretation
  • Qualitative and quantitative research techniques
  • Literature review and critical analysis
  • Research design and protocol development
  • Specimen collection and handling
  • Basic microbiology lab skills / Laboratory Techniques
  • Clinical research procedures
  • COVID-19 testing protocols

Healthcare and Medical Skills

  • Medical terminology
  • Patient communication and screening
  • Health assessment and vital signs monitoring
  • Understanding of HIPAA regulations
  • Basic medical coding principles

Public Health and Wellness Skills

  • Community health assessment
  • Health education and promotion strategies
  • Epidemiological tracking
  • Preventive health intervention planning
  • Population health management
  • Health risk assessment
  • Pandemic response procedures
  • Contact tracing fundamentals
  • Public health emergency protocols

COVID-19 Specific Skills

  • Pandemic screening procedures
  • Personal protective equipment (PPE) management
  • Infection control protocols
  • Health and safety compliance
  • Patient data confidentiality
  • Crisis communication
  • Rapid diagnostic testing administration

Soft Skills

  • Critical thinking and problem solving
  • Effective communication
  • Detail-oriented
  • Professional report writing
  • Customer service

Computer and Technical Proficiencies

  • Microsoft Office Suite
  • Google Workspace
  • Presentation software
  • Online research and database navigation
  • Digital health screening platforms
  • COVID-19 reporting systems

References

  • Harold Stewart - Mentor, 443-474-4899, Hestewart@verizon.com
  • Peace Walker - Counselor, Baltimore Crisis Response Inc, 443-244-3392, Peacewalker0123@gmail.com
  • Carlin Nelson - Health Science Professor, Coppin State University, 410-951-6450, Canelson@coppin.edu
  • Ashley Hart - Manager, Walmart, 443-303-9452

Timeline

COVID-19 Screener

FHCB Health System
01.2021 - 12.2022

Personal Shopper

Walmart
10.2020 - 03.2025

Bachelor of Science - Health Science

Coppin State University

High School Diploma -

Western Highschool

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Jaleyah Hubbard