Tech Support
E & J Properties
05.2025 - 08.2025
- Supported business development and sales leaders by educating end users on technical systems.
- Offered software-related technical support through various communications channels.
- Provided technical support in both on-site and telephone consultations.
- Provided technical support during software installation and configuration.
- Provided daily technical support to both internal and external customers, answering routine questions and escalating complex issues to specialists for further troubleshooting.
- Developed solutions by researching advanced technologies, methods for modeling and predicting performance outcomes and innovative approaches for personalized and adaptive user support.