Jalisa Bouy

Victim Services Coordinator

Community Advocates for Family & Youth (CAFY)

11.2014 - Current

Improved service delivery to crime victims by conducting comprehensive needs assessments and developing tailored action plans.
Expedited crisis response times by streamlining communication processes between team members and external partners.
Enhanced victim support services by implementing effective case management strategies and coordinating with various agencies.
Evaluated program effectiveness using qualitative and quantitative data, identifying areas for improvement and implementing necessary changes.
Promoted a trauma-informed approach within the organization by providing staff training on best practices for interacting with crime victims sensitively and effectively.
Supported victims in navigating the criminal justice system, providing guidance on legal procedures and court accompaniment when necessary.
Assisted clients in obtaining financial compensation through completing application paperwork and advocating on their behalf during hearings.
Maintained detailed case records and statistics to track client progress and inform program evaluation efforts.
Strengthened relationships with law enforcement agencies, facilitating timely referrals for victims seeking assistance.
Established partnerships with local organizations to expand the range of resources accessible to those affected by crime.
Developed impactful training materials for volunteers, enhancing their understanding of victim rights and trauma-informed care practices.
Organized educational workshops for community members on topics such as personal safety measures, identity theft prevention, and domestic violence awareness.
Increased community awareness of available resources through organizing outreach events, presentations, and trainings.
Conducted regular follow-ups with clients to assess ongoing needs and ensure appropriate support was provided throughout the recovery process.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Developed and implemented training programs for staff.