Jalisa Sherrod
Summary
Strategic Learning & Development and Organizational Development professional with 8+ years of experience designing and delivering leadership development, employee training, and organizational learning initiatives across corporate environments. Skilled in instructional design, facilitation, stakeholder consulting, workforce development, and cross-functional collaboration. Proven ability to partner with leaders to assess organizational needs, implement scalable learning solutions, support change initiatives, and drive employee engagement and performance outcomes. Experienced in virtual and in-person facilitation, leadership coaching, onboarding strategy, learning analytics, and HR systems support. Recognized for building strong relationships, influencing stakeholders, and creating impactful learning experiences aligned with business objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Payroll Specialist
Paychex
10.2025 - Current
- Utilized HRIS/HCM and learning-related systems to support employee onboarding, reporting, compliance tracking, and workforce management initiatives.
- Supported reporting and analytics efforts related to employee training participation, onboarding completion, and development initiatives.
- Assisted stakeholders with system navigation, employee learning documentation, and process optimization.
- Advised small business clients on end-to-end Human Capital Management (HCM) solutions, including payroll, benefits administration, compliance, and HR technology optimization
- Managed full-cycle payroll processing, ensuring accuracy, timeliness, and compliance with federal, state, and local regulations
- Guided clients on employee lifecycle processes, including onboarding, offboarding, and record management, improving overall employee experience
- Partnered with clients to implement and optimize HRIS/HCM systems, driving adoption and streamlining workflows
- Provided compliance support on wage and hour laws, tax filings, and labor regulations, reducing risk exposure for small businesses
FINANCIAL REPRESENTATIVE, Temp Manager
Western Southern
04.2025 - Current
- Led full-cycle recruitment for multiple roles, including sourcing, screening, behavioral interviewing, and offer coordination to support organizational staffing needs.
- Created presentations to demonstrate the benefits of various resources and solution products to clients.
- Generated qualified leads through a combination of cold calling, community outreach, networking events, and targeted in-field visits, resulting in a consistent 20%+ increase in new client meetings
- Conducted structured interviews and candidate evaluations to support equitable, skills-based hiring decisions.
- Monitored HR processes to reduce compliance risk and support consistent application of workplace policies.
- Collaborated with cross-functional teams including underwriting, compliance, and client services to deliver a smooth onboarding experience and ongoing support.
- Coordinated with payroll providers to resolve discrepancies, answer employee payroll inquiries, and support compliance with tax and wage regulations.
SR. LEADERSHIP DEVELOPMENT SPECIALIST
Northrop Grumman
04.2023 - 01.2025
- Designed and facilitated leadership development programs for emerging and first-time leaders in both virtual and in-person environments.
- Partnered with business leaders and cross-functional stakeholders to assess organizational learning needs and develop targeted leadership development solutions.
- Led organizational learning cohorts and coaching sessions focused on communication, leadership effectiveness, employee engagement, and team development.
- Successfully managed and facilitated 3 enterprise DEI leadership development programs engaging 140+ participants per cohort.
- Collaborated with subject matter experts and executive sponsors to create scalable learning initiatives aligned with organizational goals.
- Conducted training needs analyses and utilized participant feedback and learning metrics to improve program effectiveness and learner engagement.
- Supported organizational change initiatives by developing learning resources, facilitating discussions, and reinforcing leadership alignment.
- Coordinated learning initiatives with internal stakeholders and external partners to ensure successful program execution and delivery.
- Mentored and coached a team of first-time leaders, strengthening leadership capability and succession development efforts.
- Recognized for leading implementation of a new in-person leadership development program with high stakeholder satisfaction and engagement outcomes.
MANAGER, ACCOUNT MANAGEMENT, LEADERSHIP DEVELOPMENT SPECIALIST
Comcast
02.2022 - 03.2023
- Designed and facilitated onboarding and continuous learning programs for new hires and front-line leaders.
- Conducted coaching, mentoring, and performance development sessions for teams of 15+ employees.
- Implemented a Subject Matter Expert Mentor Program to strengthen knowledge transfer, employee development, and leadership readiness.
- Delivered facilitation and training sessions focused on communication, leadership effectiveness, and customer engagement.
- Partnered with leadership to support employee relations, documentation, and performance management initiatives.
- Evaluated employee performance trends and training effectiveness to identify ongoing development opportunities.
BUSINESS ACCOUNT EXECUTIVE
Comcast Business
09.2019 - 01.2022
- Built and managed a pipeline of over 250 leads, converting 30-40% into long-term clients.
- Generated and qualified leads through cold calling, in-field prospecting, and targeted outreach.
- Reached average of 150% of sales goals each year.
- Exceeded quarterly, monthly and yearly revenue growth targets by 50%.
- Delivered personalized, needs-based solutions by conducting in-depth client discovery meetings and using a consultative selling approach to align products with clients.
- Drove revenue retention and growth by enhancing account profitability, strengthening client relationships, and implementing strategies that increased customer satisfaction and loyalty.
- Demonstrated ability to quickly learn complex product information and convey it clearly to customers with diverse technical backgrounds.
- Leveraged CRM tools such as Salesforce to track performance metrics and manage territory.
SALES, LEARNING & DEVELOPMENT, AND OPERATIONS MANAGER
Verizon
09.2012 - 12.2018
- Developed and implemented onboarding and training strategies supporting over 100 new hires across operational and customer-facing teams.
- Translated business objectives into engaging learning solutions that improved employee engagement and operational effectiveness.
- Facilitated training sessions and coaching initiatives for employees with diverse learning and technical backgrounds.
- Leveraged reporting metrics and employee feedback to improve training effectiveness and operational performance.
- Managed employee performance review processes and supported leadership development initiatives aligned with organizational goals.
- Collaborated with stakeholders across departments to support learning initiatives, operational improvements, and workforce development efforts.
Education
BACHELORS IN MARKETING -
Southern New Hampshire University
Skills
- Organizational Development (OD)
- Leadership Development
- Instructional Design
- Learning Strategy
- Virtual & In-Person Facilitation
- Learning Management Systems (LMS)
- Change Management
- Stakeholder Consultation
- Coaching & Mentorship
- Employee Engagement
- Training Needs Analysis
- Talent Development
- Program Management
- Learning Analytics & Reporting
- Cross-Functional Collaboration
- Executive Communication
- Vendor Management
- HRIS/HCM Systems
- Workforce Development
- Compliance Training
Affiliations
- Member - Society for Human Resource Management (SHRM)
- Member - Association for Talent Development (ATD)
Certification
Pharmaceutical Sales Certificate
Timeline
Human Resources Payroll Specialist
Paychex
10.2025 - Current
FINANCIAL REPRESENTATIVE, Temp Manager
Western Southern
04.2025 - Current
SR. LEADERSHIP DEVELOPMENT SPECIALIST
Northrop Grumman
04.2023 - 01.2025
MANAGER, ACCOUNT MANAGEMENT, LEADERSHIP DEVELOPMENT SPECIALIST
Comcast
02.2022 - 03.2023
BUSINESS ACCOUNT EXECUTIVE
Comcast Business
09.2019 - 01.2022
SALES, LEARNING & DEVELOPMENT, AND OPERATIONS MANAGER
Verizon
09.2012 - 12.2018
BACHELORS IN MARKETING -
Southern New Hampshire University