JAMAL FREEMAN
Frederick
Summary
Results-driven B2B sales and account management professional with 7+ years of experience serving Pro, contractor, and commercial clients. Proven ability to grow revenue, develop long-term customer relationships, and manage strategic accounts within the home improvement and commercial real estate industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pro Service Customer Service Associate
Lowe’s Home Improvement
Leesburg, VA
01.2024 - Current
- Oversaw portfolio management of professional contractor and commercial accounts.
- Facilitated onboarding of new business customers and ensured seamless support throughout the integration process.
- Cultivated new business opportunities through strategic outreach and referral initiatives.
- Monitored pipeline activities utilizing internal CRM systems.
- Partnered with leadership to enhance service delivery processes.
Senior Associate
Aushco
Frederick, MD
01.2024 - Current
- Executed strategic outreach efforts to engage property managers, developers, and investors for collaboration opportunities.
- Utilized HubSpot CRM to enhance lead tracking and support accurate revenue projections.
- Fostered collaborative partnerships with Toll Brothers and Bell Partners to enhance business opportunities.
- Developed strategic relationships with institutional and private investors to enhance funding opportunities.
- Directed leasing and sales initiatives to enhance revenue generation.
- Assisted in crafting RFP responses and negotiating terms to enhance project outcomes.
Commercial Real Estate Agent
Long & Foster
Tyson’s Corner, Va
03.2020 - 08.2024
- Oversaw management of commercial client portfolio to enhance client relationships.
- Facilitated negotiation of multi-million-dollar transactions with strategic partners.
- Executed comprehensive feasibility studies and due diligence assessments.
- Conducted comprehensive analysis of market trends to inform strategic decision-making.
Pro Service Customer Service Associate
Lowe’s Home Improvement
Leesburg, VA
02.2016 - 06.2017
- Facilitated service delivery for high-volume professional customers.
- Executed B2B sales strategies to generate and finalize client contracts.
- Oversaw adherence to product quality standards throughout production processes.
Education
Business Administration
Frederick Community College
Frederick, MDSkills
- Assisted in managing strategic accounts to support business growth Facilitated B2B and professional sales initiatives Supported CRM and pipeline management efforts to enhance customer relationships Contributed to revenue growth through effective account strategies
- Assisted in prospecting new clients to expand customer base Supported negotiation efforts to secure favorable terms Aided in territory management to optimize sales coverage Conducted market analysis to identify trends and opportunities Contributed to client retention strategies to enhance customer loyalty
Certification
Licensed Commercial Real Estate Agent – Maryland
National Land Institute Member
COMMUNITY INVOLVEMENT
Habitat for Humanity, Volunteer, 2016, 2016
Timeline
Pro Service Customer Service Associate
Lowe’s Home Improvement
01.2024 - Current
Senior Associate
Aushco
01.2024 - Current
Commercial Real Estate Agent
Long & Foster
03.2020 - 08.2024
Pro Service Customer Service Associate
Lowe’s Home Improvement
02.2016 - 06.2017
Business Administration
Frederick Community College