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Associate Principal Engineer

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Patient Math Teacher with resourceful and engaging teaching style demonstrated over 12 years of academic experience. Caring and hardworking professional with exceptional work ethic and commitment to cultivating productive learning environments to drive student progress and comprehension.

Dynamic leader and adept problem-solver with proven experience at St. Johns College High School, enhancing camp activities and fostering child development. Excelled in sales and event roles at Water Marque Sports, driving customer satisfaction through exceptional service and efficient team training. Skilled in time management and positive engagement, consistently achieving goals and mentoring teams.

Detail-oriented Maintenance Technician with strong troubleshooting and preventive maintenance skills. Committed to ensuring optimal equipment performance and minimizing downtime. Dedicated Maintenance Technician with proven expertise in equipment maintenance and troubleshooting techniques. Known for attention to detail and the ability to implement preventive maintenance strategies that enhance operational efficiency and reduce equipment failures.

Qualified investigator with strong background in conducting thorough investigations and producing high-impact results. Skilled in evidence collection, data analysis, and case management. Strong focus on team collaboration and adaptability to changing needs. Adaptable and transformational leader with an ability to work independently, create effective presentations, and develop opportunities that further establish organizational goals.



Dynamic and detail-oriented professional with experience in automotive maintenance and customer service. Proven ability in stock replenishment and team collaboration, ensuring performance and enhancing customer satisfaction. Skilled in problem-solving and maintaining organized workspaces to drive efficiency and meet production targets.

Accomplished carpenter with a proven track record at Halley Customize Spaces and Remodeling, enhancing project efficiency through custom cabinetry design. Skilled in project management and team leadership, I successfully implemented safety protocols and trained apprentices, ensuring high-quality craftsmanship and client satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Distinguished law enforcement professional with a robust career at the New York City Police Department, demonstrating exceptional relationship building and emergency response skills. Achieved significant improvements in public safety and efficiency through advanced training in HIDTA and Domestic Violence Prevention. Excelled in high-pressure situations, ensuring comprehensive community protection and support.

Public safety professional with extensive experience ensuring community safety and security. Skilled in emergency response, conflict resolution, and risk assessment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and effective in maintaining public order and safety.

I currently am a part of the leadership team as a Charge Lead Officer for the Unity Point Public Safety department. I perform regular officer duties as well as duties of the Lead Officer when they are not scheduled to work or have taken time off. I strive to excel in any duty I perform. I like to lead by example. Would never ask someone to do something I have not or would not do myself. I maintain my integrity, loyalty and trust by fulfilling duties
and trusted tasks. Perform tasks in a timely manner. I can keep a level head and calm mind in stressful situations.

As a Charge Lead Officer I am responsible for three different campuses and the officers scheduled to work at them on the given night. I am responsible to make decisions in regards to lockdown procedures, pulling an officer from one facility and placing them at a needed location, coaching peers/subordinates to maintain the shift is in proper working order, know proper policies and procedures when certain problems arise.

I am certified in healthcare provider CPR and AED. I am certified in OC, Tactical baton, and handcuffs. I completed the eight hour de-escalation training course of behavioral health staff when I had worked for Mercy One Public Safety prior. I have experience with customer service and effective communication. I have very good and efficient report writing skills. I am goal oriented and proud of my achievements of becoming an Field Training Officer and Charge Lead Officer in six to seven months of employment. I have goals to better not only myself but other people involved in the organization by coaching, mentoring, and trying to get everyone on the same page and work as a cohesive unit. I have made and submitted a log pending approval that would assist in our current log in and log out procedures of valuables at Iowa Lutheran Hospital.

While I worked at Mercy One Public Safety I was a Charge Officer as well. While in a supervisory role I would check record of valuable items and property either found or secured. That entailed checking a safe where personal valuable property for patients, staff, and visitors are stored to make sure nothing has been stolen or misplaced. I would delegate responsibilities and communicate effectively duties for each individual I work with during the shift. I was trusted to maintain control and use my judgement to make decisions about situations even with the supervisor on duty. I would make changes and assist the supervisor in creating the work schedule. I maintain a positive work environment and easy to get along with.

I completed High school a year early and excelled academically, earning my High School Diploma. I went on to college at DMACC for my Associates in Liberal Arts and Criminal Justice. I did not complete my Associates degree because of an illness that was in my family at the time.

I have experience dealing with the public since I was 16 when I started working for the Iowa State Fair as a blue shirt security person. Where I assisted Iowa State Patrol and State Fair Patrol with crowd control during the State fair riots, as well as assist other blue shirts in their job duties. I would assist State Fair Patrol in giving breaks and making sure duties were being met each night. I was able to excel at my role to be considered to
join the State Fair Patrol as a Patrolmen in November of 2010. I was instantly requested by my Sargent to be in charge of the security detail by conducting nightly role calls and explaining/ train duties to all security in the area I was in charge of. I also assisted other officers in maintaining control of the Fair Grounds by deterring patrons or confronting illegal acts. I would complete Critical incident reports (CIR) and supplemental reports to other officers CIR. I was in charge of impounding vehicles left in parking lots after curfew and signing release of vehicles after payments have been received.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Jamal Head

Summary

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Public Safety Officer

Intern / Team Lead

Produce Clerk

Order Fulfillment Specialist

Education

Civil Engineering -

Skills

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Timeline

Public Safety Officer

Produce Clerk

Order Fulfillment Specialist

Intern / Team Lead

Civil Engineering -

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