JAMAR PROCTOR

Led shift-level operations within a high-volume fulfillment center, managing inbound and outbound workflows to ensure safe, efficient, and timely order processing and delivery.

· Mentored and motivated over 100 associates, driving high performance, quality, and safety standards, and contributing to a 30% internal promotion rate.

· Managed labor planning, inventory movement, and productivity metrics, achieving 98% on-time shipment and exceeding daily KPIs.

· Achieved operational and expense goals by optimizing workflows and reducing labor waste, resulting in 12% cost savings during peak season.

· Leveraged data analytics to enhance throughput and reduce defects, resulting in zero-defect weeks and 100% service compliance.

· Reduced incident rates by 20% through proactive safety training, standardized shift audits, and continuous monitoring of compliance with operational protocols.

· Collaborated with Safety, Engineering, Loss Prevention, and HR teams to implement strategic initiatives and align stakeholders on goals, metrics, and improvements.

• Employed statistical analysis to pinpoint production process gaps and collaborated with management to implement technological and practical improvements.
• Provide associates with training, scheduling assistance, policy and procedure support.
• Lead, mentor, and guide associates to ensure they meet customer expectations by following standard of work practices while keeping safety and quality in mind.
• Manage associate performance matters including appraisal and discipline.
• Ensure successful shift performance through proper staffing, adjusting coverage throughout shifts according to workflow, volume, and daily production goals.

• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
• Received deliveries, scanned packages and updated orders in internal database.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Used pallet jacks to move items to and from warehouse locations.