J. Ambrose Hash
Bel Air,MD
Summary
Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Manager
MECCO LLC
08.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Created proposals for new and repeat customer business transactions.
HVAC Salesman
Albright’s Mechanical Services
09.2021 - 07.2023
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
HVAC Technician
Albright’s Mechanical Services
03.2020 - 09.2021
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Filled out detailed work orders for each job completed.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
- Calibrated equipment to achieve maximum efficiency.
HVAC Technician
Calvert Mechanical
03.2015 - 03.2020
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Filled out detailed work orders for each job completed.
Drill Crew Operator
Lineal Industries
07.2013 - 03.2015
- Monitored OSHA compliance standards at job site.
- Worked closely with crew members to put BGE electrical lines in the ground
- Assisted digs and electrical work
Team Leader
Chick-fil-A
03.2010 - 07.2013
- Mentored and guided employees to foster proper completion of assigned duties.
- Worked both front line work face to face with customers or running the back kitchen
Education
Carpentry - Carpentry
Harford Technical High School
HVAC - HVAC Installation And Repair
Harford Community College
Bel Air, MDAssociate Of Business Administration - Business Administration
Harford Community College
Bel Air, MDSkills
- Client Service
- Strategic planning
- Records management
- Sales and marketing strategies
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Strategic planning
- Goal oriented
- Sales development
- Issue resolution
- Networking skills
- Team Training
- Goals and performance
- Project management
- Sales reporting
- Customer relationship management (CRM)
- CRM software
- Revenue growth
- Territory management
- Client meetings
- Overcoming objections
- Vendor relations
- Cold calling skills
- Sales expertise
Certification
- Universal License.
- Journeyman HVAC Technician.
- NCI Combustion.
- Sandler Sales Process Certification.
- Low GWP Refrigerant Safety: A2L Refrigerants Certification.
- Daikin VRV Owners Training Certification.
<Enter your own>
Title: HVAC Technician Salesman
Certifications
09-2015
Harford Community College HVAC Apprenticeship Valedictorian
With hard work and dedication through my 4 years of Apprenticeship school, I was able to graduate as Valedictorian for my graduating class.
Timeline
Account Manager
MECCO LLC
08.2023 - Current
HVAC Salesman
Albright’s Mechanical Services
09.2021 - 07.2023
HVAC Technician
Albright’s Mechanical Services
03.2020 - 09.2021
HVAC Technician
Calvert Mechanical
03.2015 - 03.2020
Drill Crew Operator
Lineal Industries
07.2013 - 03.2015
Team Leader
Chick-fil-A
03.2010 - 07.2013
HVAC - HVAC Installation And Repair
Harford Community College
Associate Of Business Administration - Business Administration
Harford Community College
Carpentry - Carpentry
Harford Technical High School
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