Shannon Langer
Aberdeen,Md
Summary
Motivated and results-driven professional with extensive experience in managing and mentoring operational departments. Skilled in team leadership, process optimization, troubleshooting, and delivering innovative solutions. Known for attention to detail, safety consciousness, and fostering a positive work environment.
Experienced with department operations and team leadership. Utilizes strong organizational skills to ensure smooth workflow and productivity. Track record of effective problem-solving and team collaboration.
Results-driven professional with extensive experience in departmental management. Known for improving team collaboration and driving impactful results. Reliable in adapting to changing needs and proficient in strategic planning and process optimization.
Experienced leadership professional with strong background in team management and operational efficiency. Skilled in coordinating tasks, streamlining processes, and fostering collaborative environment to achieve company goals. Known for adaptability and reliability in dynamic settings. Proficient in communication, problem-solving, and strategic planning.
Overview
17
17
years of professional experience
Work History
Assistant Department Manager
Rite Aid Distribution Center
01.2022 - 01.2025
- Consistently meet and exceed production standards.
- Maintain high accuracy rates in order fulfillment.
- Ensure associates are trained and have adequate materials.
- Organize workflows and resolve departmental issues.
- Conduct safety audits and training to promote a safe work environment.
- Lead and coach associates to optimize performance.
- Monitor workload and slot-fill status to prevent omissions.
- Communicate departmental workflow status to management.
Clerical Systems
01.2020 - 01.2022
- Managed customer interactions via phone, email, and in person.
- Organized files and support documentation to maximize team efficiency.
- Supported special projects through documentation and supply organization.
- Prepared confidential reports, spreadsheets, and presentations.
- Mentored and trained new staff on policies and procedures.
Inventory Control Specialist
01.2020 - 01.2020
- Audited inventory discrepancies and corrected records.
- Conducted physical inventory counts and cycle counts.
- Recorded shortages, discrepancies, and maintained accurate records.
Order Picker, Lead & Trainer
01.2008 - 01.2020
- Processed orders, pulled materials, packed shipments, and prepared deliveries.
- Operated warehouse equipment including pallet jacks.
- Led warehouse staff, ensuring efficiency in a fast-paced environment.
Education
High School Diploma - General Studies
Skills
- Proactive Problem Solver
- Time Management & Organization
- Safety-Oriented Leadership
- Innovative & Creative Thinking
- Attention to Detail
- Multitasking & Prioritization
- Team Building & Performance Optimization
- Positive Work Environment Maintenance
- Dependable & Committed Team Player
- Workplace safety
- Team management
- Employee motivation
- Staff management
- Policy enforcement
- Staff scheduling
- Employee retention
- Performance coaching
- Database management
- Succession planning
- Vendor management
- Onboarding new employees
- Customer service
- Teamwork and collaboration
- Teamwork
- Time management
- Multitasking Abilities
- Reliability
- Organizational skills
- Planning and coordination
- Team building leadership
- Active listening
Timeline
Assistant Department Manager
Rite Aid Distribution Center
01.2022 - 01.2025
Clerical Systems
01.2020 - 01.2022
Inventory Control Specialist
01.2020 - 01.2020
Order Picker, Lead & Trainer
01.2008 - 01.2020
High School Diploma - General Studies
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