James Roberts
Essex,MD
Summary
Experienced Heavy Equipment Team Lead with a proven track record of over 16 years in challenging environments. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
31
31
years of professional experience
Work History
HEM2 • Heavy Equipment Team Leader
Baltimore County Government
12.2006 - Current
- Manage daily operations and supervises the maintenance and repair heavy automotive and construction equipment used by County agencies
- Supervises staff, develops operational policies and procedures, provides technical guidance and training, assists in budget preparation, monitors costs, maintains records, and compiles comprehensive reports for agency management
- Implements safety policies and procedures as mandated by state and federal agencies
- Develops and implements processes to improve the efficiency and effectiveness of equipment maintenance programs
- Maintains preventive maintenance programs and manages parts inventory supply
- Coordinates steel fabrication and welding with other agencies
- Inspects certain repairs in progress and/or upon completion to ensure compliance with established standards
- Collaborates with buyers in the development of specifications for and the purchase of heavy equipment, parts, and materials
- Maintains liaison with vendors to ensure effective technical advice and parts service arrangements
- Makes inspections trips to factories and shops to ensure the proper assembly or repair of heavy equipment
- Recommends the purchase of additional and/or replacement equipment and related apparatus
- Oversees receipt of all equipment ordered and ensures specifications are met
- Represents the team in meetings
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Auto Technician • Team Lead
Heritage Chrysler Plymouth
06.1994 - 12.2006
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained accurate records of time and materials required to perform repairs and service.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
Associate of Science - Business Management
Eastern Gateway Community College
Boston, OHSkills
- Managing Operations
- Staff supervision and training
- Monitor costs
- Inventory management
- Maintenance programs
- Prioritization
- Collaboration
- Compliance
- Safety
- Complaint resolution
- Daily workflow improvement
Communication Skills
- Attending business presentation at Knap Heide
- Attend and participate in mid management meetings
Leadership Experience
Team Lead at Essex PM Shop since 2017
Timeline
HEM2 • Heavy Equipment Team Leader
Baltimore County Government
12.2006 - Current
Auto Technician • Team Lead
Heritage Chrysler Plymouth
06.1994 - 12.2006
Associate of Science - Business Management
Eastern Gateway Community College
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