James Roupe
Sharpsburg
Summary
Dedicated Table Busser at Potomac Brewing Company, known for exceptional customer service and maintaining sanitation standards. Excelled in improving customer satisfaction and fostering teamwork, showcasing strong multitasking abilities and a polite demeanor. Demonstrated adaptability and a professional appearance, contributing significantly to the dining experience.
Overview
1
1
year of professional experience
Work History
Table Busser
Potomac Brewing Company
06.2024 - Current
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Supported servers by responding to guest needs and retrieving items.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Displayed adaptability and flexibility when handling unexpected situations or requests, maintaining a positive attitude throughout.
- Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
- Promoted teamwork among restaurant staff through effective communication and collaboration on tasks.
Education
Bachelor Of Science - Finance
University of Kentucky
Lexington, KY05.2028
Skills
- Sanitation
- Patience and tolerance
- Professional appearance
- Excellent customer service
- Polite demeanor
- Supply restocking
- Understanding of food safety
- Conflict resolution
- Clear communication
Accomplishments
- Received Academic Scholarship from University of Kentucky
Affiliations
- Phi Gamma Delta Fraternity
- Member of Crossroads Church
Additional Information
- Year Book Staff Member, Publications and Journalism @ Saint Johns Catholic Prep
- Student Advisor/Interact club @ Saint Johns Catholic Prep
- Food shelter Volunteer with Fraternity
- Volunteered in assisting Preschool Students
Timeline
Table Busser
Potomac Brewing Company
06.2024 - Current
Bachelor Of Science - Finance
University of Kentucky
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