James L.W. Edwards
District Heights
Summary
I am a skilled professional with over 20 years of experience driving for major companies and businesses. In addition to having driving experience, I am also skilled in sales, warehouse work, equipment operation and customer service. I have exceptional interpersonal and verbal communication skills with individuals having diverse backgrounds. Well organized and detailed oriented problem solver with the ability to multi-task and meet deadlines. I am a dependable team player who demonstrates the ability to acquire and apply knowledge rapidly.
Overview
21
21
years of professional experience
Work History
Bus Operator
Reston Limousine Services
Sterling
09.2009 - Current
- Maintains trip logs which provide details such as passenger count, route details, fuel intake, etc.
- Conducts daily inspections and report any vehicle faults to management
- Transports passengers irrespective of traffic, weather, and road conditions and be consistent with timing
- Utilizes expertise in handling minor repairs and maintenance activities
- Provides excellent customer service
Direct Care Staff
Ward and Ward
Washington
12.2008 - 12.2009
- Provided excellent care of residents with physical and learning disabilities
- Supervised residents on outings to the grocery store, field trips and other outings out of the home
- Cooked, cleaned, completed laundry and assisted residents with all activities in daily living
- Talked, watched movies, read and played games with the residents
- CPR, First Aide, Food Handler, Incident Management, Bill of Rights, Individual Training and In Service Training.
Equipment Retriever
Comcast Cable
Washington
04.2008 - 12.2008
- Scheduled appointments to retrieve equipment from former customers
- Maintained accurate paperwork on closed accounts and have customers to sign equipment retriever paper work
- Completed necessary forms and submitted equipment and all paperwork at the end of the work week
- Provided excellent customer service
- Used cold calling technique
- Disconnected cable service
- Showed accurate count of how much equipment was retrieved weekly and what type equipment it was such as cable boxes, DVR, remotes, modems and other equipment
Professional Bus Operator
Metro
Rockville
10.2005 - 11.2007
- Operated 40 foot transit bus safely and followed written and oral directions
- Picked up and dropped off customers in a timely manner at designated stops
- Assisted and provided information to passengers when needed
- Completed daily manifest and pre-trip inspections
- Applied excellent customer service
- Followed safety guidelines and rules applied to Metro policies
Motor Coach Operator
University of Maryland
College Park
02.2005 - 09.2005
- Transported passengers to designated sites on a daily basis
- Completed pre-trip of bus and followed written and oral directions
- Followed all safety guidelines and rules and provided excellent customer service
- Helped and provided information to passengers whenever needed
- Successfully learned how to read maps
- Checked oil, transmission and fueled the bus regularly
Information Specialist/ Warehouse Worker
IQ Solutions Inc.
Rockville
07.2004 - 11.2004
- Stocked, faxed, copied and scanned documents
- Filled Fed Ex orders, maintained inventory and picked up mail
- Loaded/unloaded trucks and put items in designated area
- Answered incoming calls on twelve line switch board, directed customers to the appropriate person to answer questions when unable to answer and entered orders in the computer and stored them for future reference
- Filled and processed requisition orders
Education
29 Semester Credits -
Parks College
Montgomery, PAGED Diploma - Math,English, Science, Reading,Health,Sports
PENNSYLVANIA DEPARTMENT OF EDUCATION
Harrisburg, PA 01.1994 - 05.1994
Skills
- Operating order picker
- Front end loader
- Deep reach
- Dump truck
- Rear load trash truck
- Single/double axel dump truck
- Operating 30, 35&40 foot transit bus
- Snowplow & spreader
- Crash cushion truck
- Certified flagger
- Operating multiple hand held tools
- Drills
- Welding
- Basic computer skills
- Operating a vehicle
- Road construction
- Night shift stocker
- Warehouse work
- Customer service
References
References upon request
Certifications And Skills
- CDL Class B w/ airbrakes and passenger endorsement
- Certified Welder
- Obtained Forklift license in 2002 when employed with Home Depot in the Warehouse and Paint departments
- In possession of valid DOT card
- Certified CPR License
- Skilled in operating order picker, front end loader, deep reach, dump truck, rear load trash truck, single/double axel dump truck, operating 30, 35&40 foot transit bus, snowplow & spreader, crash cushion truck, cleaning storm sewers, performed as a laborer, certified flagger, operating multiple hand held tools, drills, welding, basic computer skills and a list of other skills in reference to operating a vehicle, road construction, night shift stocker, warehouse work and customer service.
Timeline
Bus Operator
Reston Limousine Services
09.2009 - Current
Direct Care Staff
Ward and Ward
12.2008 - 12.2009
Equipment Retriever
Comcast Cable
04.2008 - 12.2008
Professional Bus Operator
Metro
10.2005 - 11.2007
Motor Coach Operator
University of Maryland
02.2005 - 09.2005
Information Specialist/ Warehouse Worker
IQ Solutions Inc.
07.2004 - 11.2004
GED Diploma - Math,English, Science, Reading,Health,Sports
PENNSYLVANIA DEPARTMENT OF EDUCATION
01.1994 - 05.1994
29 Semester Credits -
Parks College