Summary
Overview
Work History
Education
Skills
Education
Contact
Accomplishments
Languages
Timeline
Generic
JAMES RICO WINSTON

JAMES RICO WINSTON

Baltimore,Maryland

Summary

Experienced Community Engagement Outreach Coordinator, Project Manager, and Family Peer Support Specialist with excellent client and project management skills. Action-oriented with strong communication abilities for individuals, executives, medical professionals, and business audiences. Focused professional ready to support operational needs and handle administrative tasks. Multitasking Community Engagement/Outreach specialist offering compassion, respect, and effective communication. Hardworking and committed to advocating for children with complex medical needs and disabilities. Engaging and outgoing personality with strong communication skills. Understanding Peer Support Specialist and Community Outreach/Engagement Coordinator knowledgeable in care system navigation and willing to share life experiences related to mental illness. Over 10 years of expertise providing mental support, advocating, advice, and assistance to positively change lives. Energetic professional who is organized, dependable, and successfully manages multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with high accuracy. Determined Community Liaison with 10 years of experience providing positive community contributions. Aims to engage and inform community members by managing complex operations and driving strategic initiatives. Strong problem-solving and team leadership abilities focused on process optimization and resource management. Currently seeking a new opportunity in the fresh, challenging, and rewarding field of disabilities advocacy to leverage transferable skills. Solid foundation in project management and operational strategy, well-suited to thrive in dynamic environments and eager to learn and grow. Brings a strong understanding of organizational processes and delivers effective problem-solving and team collaboration skills. Ready to use and develop leadership and analytical skills in a Community Engagement role.

Overview

20
20
years of professional experience

Work History

Director of Operations

The Urban Development & Contacting Group LLC.
02.2005 - Current

Provide employment opportunities for individuals with disabilities, substance use, mental health conditions, and individuals re-entering society after incarceration.

  • Supported business growth through strategic planning and process development.
  • Built strategic relationships with federal, state and local law enforcement agencies.
  • Provided transformational support to clients by planning and implementing supporting interventions.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Family Peer Support Outreach Specialist

Maryland Coalition Of Families
01.2021 - 07.2021
  • Families
  • Utilize personal and professional experience to increase awareness of family for
  • Who have a loved one challenged by substance use disorder, provided information about Substance Use Family Navigation (including benefits of family peer support) to families, and other sectors of the community with a regional focus and contribution to statewide outreach initiatives.
  • Planned, promoted and managed collective impact partnerships and workshops.
  • Documented data and completed accurate updates to case records.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Family Peer Support Specialist

Maryland Coalition of Families
01.2019 - 08.2019
  • Provide support, and facilitate a process for family members to clarify problem areas, and develop a plan that leads to family empowerment
  • Assist with outreach, education and self care activities, and facilitate support groups.
  • Developed rapport to create safe and trusting environment for care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Self-motivated, with a strong sense of personal responsibility
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Applied effective time management techniques to meet tight deadlines
  • Learned and adapted quickly to new technology and software applications
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.

Director of Community Outreach and Engagement

The City Ranch Inc.
06.2011 - 08.2018
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships and created awareness of the benefits of Equine Therapy.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Connected individuals with disabilities, mental health and substance use challenges with available and relevant resources.
  • Developed presentations for public events, community groups and school assemblies.
  • Facilitated community involvement and education of non-profit Equine Therapy by maintaining and developing community partnerships.
  • Developed presentations and media to promote community resources and awareness programs at seminars and other local events.
  • Educated community members regarding resources and state and government programs..
  • Cultivated and maintained relationships with community medical facilities, agencies, churches and other outreach partners.
  • Managed budgets and resources effectively to maximize the reach of outreach programs.
  • Collaborated with internal departments to align organizational goals with community outreach initiatives, ensuring maximum impact across multiple areas of focus.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Wrote content for newsletters, social media pages and informational packets
  • Developed culturally sensitive programming to address the diverse needs of the community members served.
  • Established a robust network of local stakeholders, fostering long-term relationships to benefit future collaborations.
  • Recruited trained, and mentored a strong team of volunteers committed to making a difference in their communities.
  • Facilitated open forums for dialogue between residents and key decision-makers, empowering community members through active participation in important conversations about their neighborhood''s future direction.
  • Organized and led volunteer teams for various community service activities, resulting in increased participation and positive impact on the neighborhood.
  • Promoted grassroots marketing initiatives in community and created broad buy-in and support of outreach programs.
  • Championed diversity and inclusion initiatives within the organization by creating safe spaces for communication, training staff on cultural competency techniques, and promoting equitable policies.
  • Analyzed data and reported on the success of community outreach efforts, enabling continuous improvement in strategy and execution.
  • Strengthened partnerships with local organizations for collaborative efforts in community development projects.
  • Advised senior leadership on best practices regarding community relations issues based on thorough research into relevant topics and trends.
  • Spearheaded fundraising campaigns that generated significant financial support for community programs.
  • Implemented innovative solutions for addressing pressing challenges faced by the community, leading to tangible improvements in residents'' quality of life.

Education

High School Diploma -

Oxon Hill Sr. High School
Oxon Hill, MD
06.1981

Skills

  • Community Outreach Programs
  • Caseload Management
  • Family Case Plans
  • Crisis Situations
  • Family and Patient Support
  • Strategic planning and execution
  • Teamwork and collaboration
  • Team leadership
  • Salesforce
  • Community events

Education

Millington, TN

Contact

Baltimore, MD 21216

Accomplishments

  • Supervised team of 80 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual

Timeline

Family Peer Support Outreach Specialist

Maryland Coalition Of Families
01.2021 - 07.2021

Family Peer Support Specialist

Maryland Coalition of Families
01.2019 - 08.2019

Director of Community Outreach and Engagement

The City Ranch Inc.
06.2011 - 08.2018

Director of Operations

The Urban Development & Contacting Group LLC.
02.2005 - Current

High School Diploma -

Oxon Hill Sr. High School
JAMES RICO WINSTON