Jamey Wright
Dundalk
Summary
Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Compassionate Bus Attendant with background in ensuring passenger safety, maintaining cleanliness, and providing excellent customer service. Skilled at handling diverse situations with patience and understanding. Demonstrated ability to make significant contributions to team goals while also able to work independently. Notable success in creating comfortable environments for passengers of all ages.
Reliable Bus Attendant highly productive in efficiently completing tasks with specialized skills in safety compliance, passenger assistance, and emergency response procedures. Excel in communication, teamwork, and adaptability to ensure passenger satisfaction and safety during transit. Committed to maintaining cleanliness and orderliness on board to enhance travel experience for all passengers.
Compassionate and disciplined School Bus Monitor with many years of experience caring for special needs bus riders. Seasoned supervisor skilled in handling anything that happens on or near buses. Proficient at earning caregivers' full confidence, enabling students to enjoy safe and affirming bus rides.
Enthusiastic professional with many years of diverse experience monitoring buses transporting both children and adults, many with special needs. Gifted at making bus rides safe, fun, and efficient for riders from various backgrounds. Focused fully on riders, with maturity to employ discipline when needed.
Overview
6
6
years of professional experience
Work History
Bus Attendant
Baltimore County Schools
Towson
10.2019 - Current
- I have been working for the school system for over 14 years.
- I work with special needs children and young adults.
- I'm responsible for their safety and making sure they're wheelchair and other safety equipment is secure.
Field Representative
Baltimore County Public Schools
Towson
02.2025 - 08.2025
- Assisted teachers in classroom activities and student engagement initiatives.
- Supported school events by organizing materials and setting up spaces.
- Facilitated communication between students, parents, and staff regarding school programs.
- Collaborated with staff to maintain a positive school environment for students.
- Engaged in community outreach to promote school initiatives and events effectively.
- Created presentations and reports on findings from research conducted in the field.
- Resolved customer complaints quickly and efficiently.
- Maintained accurate records of all customer interactions.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Maintained communication between internal departments by providing regular updates.
- Performed administrative duties such as filing documents, creating correspondence.
- Identified areas of improvement within existing processes and procedures in order to optimize performance.
- Resolved customer service issues quickly and efficiently while maintaining positive relationships.
Clerk II
Baltimore County Public Schools
Towson
04.2022 - 02.2025
- Assisted in organizing and maintaining student records and files.
- Supported teachers by preparing classroom materials and resources.
- Managed incoming communications through phone calls and emails.
- Managed incoming calls and directed inquiries to appropriate personnel.
- Supported administrative staff with daily clerical tasks and document preparation.
- Maintained office supplies inventory and assisted with reordering supplies as needed.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Performed data entry tasks to update customer accounts records.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Maintained inventory levels of office supplies and equipment as needed.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Answered customer inquiries via phone and email.
Supervisor
McCann Janitorial
- I serve as one of the night time supervisor, and back up cleaner.
Education
High School Diploma - Hospitality management
Central career center
Baltimore, MarylandSkills
- Team player
- Communication
- Leadership
- Safety oversight
- Quality assurance
- Motivation
- Willingness to learn
- Quality control
- Worker training
Timeline
Field Representative
Baltimore County Public Schools
02.2025 - 08.2025
Clerk II
Baltimore County Public Schools
04.2022 - 02.2025
Bus Attendant
Baltimore County Schools
10.2019 - Current
Supervisor
McCann Janitorial
High School Diploma - Hospitality management
Central career center