Jamie Oliver
Baltimore
Summary
Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and enthusiastic- trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
8
8
years of professional experience
Work History
Supervisor
Bunnyman Brewing
11.2023 - 12.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Inspected dishes and utensils for cleanliness.
Food Truck Operator
Big Cheese
08.2023 - Current
- Planned daily menus and prepped food for service.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Accepted orders and packed food for takeout and delivery.
- Greeted customers, answered menu questions and responded to complaints.
- Oversaw food preparation and monitored safety protocols.
Bartender
Casita Brewing
05.2021 - 07.2023
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Assisted with inventorying beverage stock and bar supplies
Electronics Specialist
Target
06.2017 - 07.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Maximized business potential by providing excellent customer service and ensuring 100% client retention
- Demonstrated products and specific features at customer locations and special events
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Used consultative sales approach to understand and meet customer needs
Catering Staff Member
1SKC Foods
06.2016
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Cleared dishes and glassware quickly following each course
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency
- Operated standard kitchen equipment with focus on safety and sanitation
- Prepared dishes for catering events or during high-volume shifts
- Fostered enjoyable event atmosphere through friendly guest interactions
- Provided friendly, courteous service to create memorable moments for guests
- Adhered to company quality constraints and industry best practices for guest satisfaction
Education
GED -
Wilson Community College
07.2018
Skills
- Team member support
- Basic accounting
- Staff education
- Table resetting
- Product presentation
- Glassware maintenance
Timeline
Supervisor
Bunnyman Brewing
11.2023 - 12.2024
Food Truck Operator
Big Cheese
08.2023 - Current
Bartender
Casita Brewing
05.2021 - 07.2023
Electronics Specialist
Target
06.2017 - 07.2018
Catering Staff Member
1SKC Foods
06.2016
GED -
Wilson Community College
Similar Profiles
TRAVIS GLAZIERTRAVIS GLAZIER
Director of Hospitality at Finestkind Brewing LLC, Smuttynose BrewingDirector of Hospitality at Finestkind Brewing LLC, Smuttynose Brewing
Colleen JonesColleen Jones
Marketing Coordinator at Mother Earth Brewing CompanyMarketing Coordinator at Mother Earth Brewing Company
James SantosJames Santos
Logistics Team Member at Tired Hands Brewing Co.Logistics Team Member at Tired Hands Brewing Co.