Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Rose Pediatrics Care
05.2025 - Current
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed medical records management, including filing, organizing and scanning documents.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Streamlined patient check-in and check-out process.
Medical Receptionist
Evolve Direct Primary Care
05.2022 - 01.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed multi-line phone system and pleasantly greeted patients.
Maintained current and accurate medical records for patients.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.