Jane Wibabara
Glen Burnie,MD
Summary
Dynamic leader with a proven track record at Sunrise Assisted Living, excelling in team management and employee development. Skilled in motivational techniques, I foster a culture of learning and engagement, enhancing team performance and achieving key project goals. Committed to compassionate care and effective communication, I adapt swiftly to challenges.
Knowledgeable CNA with solid background in leading and supervising teams. Successfully managed daily operations, ensuring efficiency and quality in high-demand environments. Demonstrated strong leadership and conflict resolution skills, fostering productive and positive workplace.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Sunrise Assisted Living
09.2015 - 07.2025
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
Trinity Health Care
Baltimore City Health Department
08.2010 - 05.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
CNA
Genesis HealthCare
07.2005 - 07.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Customer Service Representative
Kigali Airport
05.1994 - 08.1999
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts Transfer Studies
Anne Arundel Community College
Arnold, MD06-2022
Skills
- Team management
- Motivational techniques
- Employee engagement
- Employee development
Certification
- Certified cpr,
Languages
English
Professional Working
Swahili
Limited Working
kinyarwanda
Native or Bilingual
Timeline
Lead Supervisor
Sunrise Assisted Living
09.2015 - 07.2025
Trinity Health Care
Baltimore City Health Department
08.2010 - 05.2015
CNA
Genesis HealthCare
07.2005 - 07.2010
Customer Service Representative
Kigali Airport
05.1994 - 08.1999
Associate of Arts Transfer Studies
Anne Arundel Community College
Best CNA Dept of aging 2023
Named the best care manager under the department of aging 2023
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