Janee' Curtis
Indian Head
Summary
Experienced housekeeping supervisor skilled in team coordination and training. Demonstrated success in implementing effective cleaning techniques and ensuring safety compliance. Ready to enhance operational efficiency and guest satisfaction by leveraging strong attention to detail.
Overview
10
10
years of professional experience
Work History
Housekeeper/Laundry Attendant
Coreworks
La Plata
06.2024 - Current
- Ensured cleanliness of guest rooms and common areas to enhance guest satisfaction.
- Completed laundry tasks, providing fresh linens and towels to support operational needs.
- Organized storage areas for cleaning materials and tools.
- Followed safety protocols while handling chemicals and equipment.
- Assisted team members with training on cleaning procedures.
- Collaborated with staff to address maintenance issues promptly, improving overall facility upkeep.
- Adjusted schedules and priorities to meet operational demands.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Removed trash from receptacles across the property to maintain cleanliness.
Custodian
Khols Department Store
Waldorf
04.2024 - 06.2024
- Ensured cleanliness of sales floor and restrooms, enhancing customer experience.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
- Disposed of trash and recyclables to ensure a tidy environment for customers.
- Restocked cleaning supplies to support efficient inventory management.
- Followed safety protocols to maintain a safe working environment for all staff.
- Performed routine inspections to pinpoint areas needing extra cleaning focus.
Housekeeping Supervisor
Hilton Garden Inn Hotel
Waldorf
01.2021 - 11.2023
- Supervised daily housekeeping operations to ensure cleanliness standards were met.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated room assignments and schedules for housekeeping staff efficiency.
Housekeeper
Hampton Inn By Hilton
Waldorf
03.2020 - 05.2020
- Executed laundry services, providing fresh linens and towels to enhance guest experience.
- Maintained cleanliness and organization of guest rooms and common areas.
- Restocked supplies and amenities in guest rooms and public spaces to maintain guest satisfaction.
Housekeeper/Supervisor
Courtyard by Marriott
Waldorf
07.2019 - 01.2020
- Supervised housekeeping staff to maintain high cleanliness standards in guest rooms.
- Implemented efficient cleaning techniques to enhance team productivity and effectiveness.
- Collaborated with other departments to ensure seamless service for hotel guests.
- Handled customer complaints in a courteous manner while ensuring satisfaction.
Housekeeper/Supervisor/Laundry Attendant
Courtyard by Marriott
Waldorf
06.2019 - 01.2020
- Supervised housekeeping staff to ensure high cleanliness standards.
- Trained new team members on proper cleaning techniques and safety protocols.
- Coordinated daily cleaning schedules for guest rooms and common areas.
- Inspected completed work to maintain quality and compliance with hotel policies.
- Developed procedures to improve workflow and enhance team productivity.
Housekeeper
Residence Inn Marriott
Waldorf
06.2016 - 11.2018
- Applied deep-cleaning techniques in high-traffic areas to ensure thorough sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Changed bed linens and towels, tidied up rooms.
- Utilized cleaning equipment and chemicals safely according to guidelines.
- Used cleaning chemicals following proper guidelines.
- Relocated beds and sofas to clean baseboards and eliminate dust in hard-to-reach areas.
- Engaged positively with clients and guests to foster a welcoming environment.
- Addressed guest requests regarding housekeeping needs promptly to enhance satisfaction.
- Assisted in training new staff on cleaning procedures and best practices.
Education
High School Diploma -
Henry E. Lackey High School
Indian Head, MD06-2006
Skills
- Commercial and residential cleaning
- Cleaning procedures
- Sanitization techniques
- Deep cleaning
- Bathroom cleaning
- Tile and grout care
- Dusting
- Washing windows
- Sorting and washing laundry
- Floor scrubber machines
- Chemical handling
- Safe cleaning with chemicals
- Safety compliance
- Health and safety compliance
- Environmental sanitation
- Quality assurance
- Inventory management
- Inventory control
- Ordering cleaning supplies
- Equipment operation
- Team coordination
- Staff training
- Training and mentoring
- Attention to detail
- Detail-oriented
- Focused and detail-oriented
- Time management
- Customer service
- Effective communication
- Teamwork
- Problem solving
- Bloodborne pathogens
- Product knowledge
- Deep cleaning
Timeline
Housekeeper/Laundry Attendant
Coreworks
06.2024 - Current
Custodian
Khols Department Store
04.2024 - 06.2024
Housekeeping Supervisor
Hilton Garden Inn Hotel
01.2021 - 11.2023
Housekeeper
Hampton Inn By Hilton
03.2020 - 05.2020
Housekeeper/Supervisor
Courtyard by Marriott
07.2019 - 01.2020
Housekeeper/Supervisor/Laundry Attendant
Courtyard by Marriott
06.2019 - 01.2020
Housekeeper
Residence Inn Marriott
06.2016 - 11.2018
High School Diploma -
Henry E. Lackey High School