Janelle Grace Mercado
Rising High School Senior
Gaithersburg
Overview
4
4
years of professional experience
1
1
Language
Work History
Administrative Clerk
Love In The Name Of Christ, Love
08.2025 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Contributed to project success by providing administrative support to various teams as needed.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Chat Moderator
Veritas Scholars Academy
08.2025 - Current
- Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
- Increased user satisfaction with timely and professional responses to inquiries and concerns.
- Assisted in maintaining a positive online environment through active moderation of chat discussions.
- Upheld a high standard of accuracy when documenting incidents or actions taken during moderation shifts, contributing to data-driven decision-making processes.
- Participated in regular team meetings, sharing insights on chat activity patterns to inform policy updates or enhancements.
- Identified potential areas for improvement within the platform''s chat features, leading to enhanced functionality for users.
Busser
Dutch Family Restaurant
03.2025 - Current
- Maintain efficiency in a high-volume dining environment by bussing, resetting tables, and assisting servers
- Contribute to opening and closing procedures to ensure smooth daily operations
Children's Ministry Volunteer
Iglesia Gracia Soberana De Gaithersburg
07.2022 - Current
- Enhanced children''s spiritual growth by organizing and leading engaging Bible study sessions.
- Contributed insights during staff meetings regarding trends observed within the Children''s Ministry Volunteer program.
- Developed strong relationships with families through consistent follow-up and pastoral care.
- Promoted a safe and nurturing environment by implementing strict child safety protocols during all ministry events.
Camp Huddle Leader
Fellowship Of Christian Athletes The
07.2024 - 07.2024
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Led groups of children safely through variety of camp activities.
- Implemented rules and regulations to enforce discipline and compliance.
Seasonal Employee
Hilltop Blooms and Beef
06.2023 - 08.2023
- Assisted with planting, harvesting, and organizing floral products
Education
High School Diploma -
Home School
Gaithersburg, MD05-2027
Skills
Fluent in Spanish
Calendar coordination
Piano
Verbal and written communication
Multitasking
Time management
Attention to detail
Maintaining confidentiality
Task prioritization
ADVANCED CLASSES
- [Intro to Bioengineering, Veritas Scholars Academy] Summer 2024
- [Intro to Computer Applications, Montgomery College] Summer 2025
- [Calculus 1, Montgomery College] Fall Semester 2025
- [English 101, Montgomery College] Fall Semester 2025
- [Calculus 2, Montgomery College] Spring Semester 2026
- [English 102, Montgomery College] Spring Semester 2026
HONORS & PUBLICATIONS
College Board National Recognition Award (2025), National Scholastic Art & Writing Award — Silver Medal (2024), National Scholastic Art & Writing Award — Honorable Mention (2025), Published in A Celebration of Poets (2022)
Timeline
Administrative Clerk
Love In The Name Of Christ, Love
08.2025 - Current
Chat Moderator
Veritas Scholars Academy
08.2025 - Current
Busser
Dutch Family Restaurant
03.2025 - Current
Camp Huddle Leader
Fellowship Of Christian Athletes The
07.2024 - 07.2024
Seasonal Employee
Hilltop Blooms and Beef
06.2023 - 08.2023
Children's Ministry Volunteer
Iglesia Gracia Soberana De Gaithersburg
07.2022 - Current
High School Diploma -
Home School