Ja'Nia Jones
Taneytown
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Oakdale Elementary School
08.2024 - Current
- Monitor student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervise students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provide support during classes, group lessons, and classroom activities.
- Provide one-on-one support to students with special needs, enabling them to achieve academic success.
- Support student learning objectives through personalized and small group assistance.
- Organize materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Handle class records for attendance, assignment grades and course participation scores.
- Mentor and tutor individual students needing additional help.
- Participate in professional development workshops to stay current with educational best practices.
- Streamline communication between teachers and parents, ensuring consistent updates on student progress.
Office Manager
Let Dere B Lite LLC
09.2021 - Current
- Collect and monitor fees and supplies.
- Handle all customer returns of products.
- Provide excellent customer service when resolving issues.
- Manage online orders and confirmation.
- Maintain office files and records.
- Provide clients with information on customs regulations and required documents.
- Maintain bills and manage relationships with clients.
- Maintain office policies and structure.
- Create company proposals and invoices.
- Answer all customer inquiries via email.
- Hiring staff members and creating employee time sheets.
- Collect and process job payments via cash, check and visa.
- Update and secure all transactions and data in QuickBooks, Smart Service, Excel and Neat.
Special Education Instructional Assistant
Frederick County Public Schools
11.2023 - 06.2024
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
- Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
- Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.
- Monitored student performance through ongoing assessment and data collection, adjusting instruction as needed for optimal growth.
- Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
- Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
- Implemented behavior modification strategies consistently across various settings to promote positive outcomes both in the classroom and beyond.
- Contributed to the creation of sensory-rich environments designed to reduce overstimulation while promoting self-regulation skills among students with sensory processing challenges.
- Maintained thorough documentation of daily observations, progress updates, incident reports, and communication with parents or guardians as necessary.
Lead Cashier
Food Lion
01.2023 - 03.2023
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new team members on POS system operation and customer service strategies.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Education
High School Diploma -
Tuscarora High School
Frederick, MD05-2022
Skills
- Effective communication
- Calm and patient demeanor
- Conflict resolution
- Computer skills
- Collaborative teamwork
- Customer service
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Adaptability
- Active listening
Certification
- Introduction to PC Security
- Introduction to PC Troubleshooting
- CompTIA A+ Prep 1: Hardware
- CompTIA A+ Prep 2: Software
- CompTIA A+ Prep 3: Network/Security
Timeline
Instructional Assistant
Oakdale Elementary School
08.2024 - Current
Special Education Instructional Assistant
Frederick County Public Schools
11.2023 - 06.2024
Lead Cashier
Food Lion
01.2023 - 03.2023
Office Manager
Let Dere B Lite LLC
09.2021 - Current
High School Diploma -
Tuscarora High School
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