Microsoft Windows
Janice Swinton
Administrative Assistant
Frederick
Summary
Proven executive support specialist, adept in office management and administrative support, with a track record of enhancing operational efficiency at Project Hospitality/HUD Permanent Support Housing. Leveraged database management skills and a meticulous approach to quality control, significantly improving document organization and confidentiality measures. Demonstrates exceptional organizational and interpersonal abilities, ensuring seamless execution of fiscal projects and client relations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Caregiver
Reta Swinton / My Mother
02.2014 - 12.2023
- Assisted with activities of daily living, promoting independence and quality of life.
- Assisted with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed all housekeeping duties to maintain cleanliness of personal space.
- Provided safe mobility support to help her move around personal and public spaces.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform doctor's.
- Recognized and reported abnormalities or changes in her health status to nurse case manager.
- Prepared nutritious meals according to dietary restrictions, supporting her overall health through balanced nutrition.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Scheduled and coordinated medical appointments.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Administrative Assistant
Little Wonders Head Start Center
04.2013 - 02.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Executive Administrative Assistant
Project Hospitality/HUD Permanent Support Housing
09.2007 - 01.2013
- Work collaboratively with the operations department on lease acquisition for the program
- Prepare communications, such as memos, emails, invoices, reports and other correspondence
- Responsible for ordering, tracking program supplies
- Submit and reconcile expense reports to include monthly rents
- Collaborate with office manager to ensure mail distribution and office supply inventory
- Handle sensitive information in a confidential manner
- Take and maintain minutes during meetings
- Maintain lines of communication between accounts payable department and program in relation to invoices
- Communicates with vendors to ensure service deliveries
- Assist with the execution of the end of year fiscal projects
- Track all program clients enrollment in Health Homes
- Contribute to team efforts by accomplishing related tasks as needed and any other administrative tasks as assigned by the Program Director
- Special projects assigned
Education
High School Diploma -
John Adams High School
Ozone Park, NY 05.2001 -
Skills
- Quality Control
- Office Management
- Administrative Support
- Database Management
- Executive Support
Software
Excel
Microsoft Office
Timeline
Caregiver
Reta Swinton / My Mother
02.2014 - 12.2023
Administrative Assistant
Little Wonders Head Start Center
04.2013 - 02.2014
Executive Administrative Assistant
Project Hospitality/HUD Permanent Support Housing
09.2007 - 01.2013
High School Diploma -
John Adams High School
05.2001 -
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