Janna Mullaney
Jarrettsville
Summary
Pragmatic professional with solid experience in leadership roles with over 35 years in health care management. Adept at implementing strategic initiatives, driving growth and improving operations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Senior Vice President, Operations & Revenue Cylce
EyeCare Services Partners
05.2014 - Current
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Maintained consistent growth in revenue, contribution margin, operating profit and EBITDA in our Mid-Atlantic and Illinois practices. Total revenue responsibility - ~$120,000,000.
- Identified opportunities to improve business process flows and productivity.
- Cultivated positive relationships with employees by implementing monthly reviews to resolve issues, provide feedback and brainstorm within the departments.
- Presented and discussed strategy and initiative progress with senior business leaders during company board meetings
- Restructured Revenue Cycle department to reduce overhead and improve overall efficiency.
- Initiated RCM Analytics tracking company wide.
- Managed Systems transitions for clinical practice management and ASC operations.
Chief Operations Officer
Katzen Medical Associates
05.1985 - 05.2014
- Supported business growth through strategic planning and process development.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Made decisions with broad and positive impact on clinical management operations.
- Led organization by developing professional and ethical culture focused on clinical excellence.
- Oversaw business-wide changes to modernize procedures and organization including the early adoption of electronic medical records in 2002.
- Supported practice transition from private practice to Private Equity corporate ownership
Education
Medical Clinical & Administrative Professionals
Chesapeake &Potomac Association of Private Schools
Lutherville05.1986
Skills
- Critical Thinking
- Judgment and Decision-Making
- Revenue Growth
- Relationship and Team-Building
- P&L Responsibility
- Strategic Goals
Certification
- Certified Ophthalmic Technician, 1999
- Ophthalmic Coding Specialist, 2002
- Certified Ophthalmic Executive, 2012
- American Society of Ophthalmic Administrators, Board of Directors, Member-at-Large 2014-2017
- American Society of Ophthalmic Administrators, Board of Directors, Vice President 2018
- American Society of Ophthalmic Administrators, Board of Directors, President 2019
- Top 20 Female Leaders in EyeCare 2021
Additional Information
ASOA LEAD Program Faculty, 2022, 2023 & 2024
Administrators Helping Administrators, Founding Member, 2023
Cornell University: Women in Leadership Executive Program, 2022
Timeline
Senior Vice President, Operations & Revenue Cylce
EyeCare Services Partners
05.2014 - Current
Chief Operations Officer
Katzen Medical Associates
05.1985 - 05.2014
Medical Clinical & Administrative Professionals
Chesapeake &Potomac Association of Private Schools
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