Jakiah Monroe
Accokeek
Summary
Recent graduate with foundational knowledge in phlebotomist training and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dedicated Aide/Program Assistant
Foundation Learning Center
08.2020 - Current
- Communicate with management regarding all students behaviors within program.
- Assisted teachers with lesson planning and preparation, incorporating diverse teaching methods to accommodate different learning styles.
- Supported individualized learning plans for students, fostering academic growth and engagement.
- Assisted teachers in classroom management, enhancing overall learning environment and student behavior.
- Collaborated with multidisciplinary teams to develop tailored strategies for student success, ensuring holistic support.
- Provided one-on-one support to students with special needs, ensuring their full participation in classroom activities.
- Monitored student progress and communicated observations to educators, contributing to data-driven decision-making processes.
- Implemented behavioral interventions based on best practices, improving student focus and participation during lessons.
- Organized classroom resources efficiently, enabling seamless instructional flow and maximizing learning opportunities for students.
- Coordinated with other support staff members in order to provide comprehensive services for each individual student''s unique needs.
Concessions Operator
Xfinity Center
01.2016 - 05.2025
- Monitored crowd control measures, enhancing safety and security during high-attendance events.
- Resolved customer inquiries promptly, contributing to a positive guest experience at the venue.
- Prepared reports and technical documentation of day-to-day production processes.
- Implemented process improvements that streamlined operations, reducing downtime during events.
- Assisted in inventory management, ensuring all operational supplies were adequately stocked for events.
- Collaborated with event staff to address immediate concerns, maintaining smooth operations throughout events.
- Operated technical equipment to ensure seamless event execution and guest satisfaction.
Phlebotomist
Fredrick Memorial Hospital
12.2022 - 04.2024
- Performed venipunctures and capillary draws with precision and adherence to safety protocols.
- Collaborated with healthcare teams to ensure timely specimen collection for accurate diagnostic results.
- Maintained patient records and ensured compliance with HIPAA regulations regarding confidentiality.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Implemented process improvements that enhanced workflow efficiency in specimen processing areas.
- Conducted quality control checks on equipment and supplies to ensure operational readiness.
- Developed patient communication strategies to reduce anxiety, improving overall patient experience during procedures.
- Conducted venipuncture and other CT procedures.
Education
High School Diploma -
Dr. Henry A Wise Jr High School
Upper Marlboro, MD05.2015
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Patient support
- Paperwork processing
- Active listening
- Critical thinking
- Data entry
- Customer service
Certification
- Certified Phlebotomy Technician
- First Aide Certification
- CPR Certification
Timeline
Phlebotomist
Fredrick Memorial Hospital
12.2022 - 04.2024
Dedicated Aide/Program Assistant
Foundation Learning Center
08.2020 - Current
Concessions Operator
Xfinity Center
01.2016 - 05.2025
High School Diploma -
Dr. Henry A Wise Jr High School
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