Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine W Wesley

Randallstown

Summary

To obtain a position that will allow me to apply my superior customer service skills and will provide the opportunity to grow with the company.

Received an average of four to six customer compliments per week for delivering excellent customer service as a Cashier Operated a cash register during the exchange of goods and services Demonstrated proficiency in operating the cash register, cart pusher, and multi-line phone system with less than one week of training Counted the till daily with nearly 100% accuracy Processed returns in the Customer Service Department Cross-trained to work in multiple departments including Lawn and Garden, Electronics, and Clothing Adapted to last minute scheduling changes by volunteering to work overtime or arrive to work early Answered a multi-line phone and transferred callers to the correct departments Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CNA/CMT

Reliable Assisted
Randallstown
02.2023 - Current
  • Changing the catheter bag.
  • Daily ADLs
  • Preparing breakfast, lunch, and dinner was a routine for four days out of the week.
  • I took them out for a joyride.
  • Escort to appointments
  • Give out medication.
  • Vital signs.
  • Used mobility devices to transport patients.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.

CNA/CMT

Springwell Senior Living Community
01.2024 - 11.2024
  • Escort to appointments
  • Help in the kitchen when short-staffed.
  • Gave out medications.
  • Used mobility devices to transport patients.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Vital signs
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

Warehouse, Line Verify

KDC
Lynchburg
10.2016 - 02.2017
  • Pack boxes.
  • Screw on bottle tops.
  • Build pallets.
  • Run errands.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cashier

McDonalds
Lynchburg
05.2016 - 11.2016
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Adhered to company policies regarding attendance and punctuality.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Directed patrons to restrooms and other amenities within facility.
  • Promoted food items, beverages and desserts to increase sales.
  • Operated cash register to process customer payments accurately and efficiently.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Fulfillment Career

Amazon
Baltimore
02.2015 - 11.2015
  • Used scanners to track parcel information, condition or receipt.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Operated scanners, computers, and other equipment to track orders.
  • Transported goods to designated areas within the warehouse facility.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Assisted in packaging and labeling of products for shipment.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Stocker (Temp Assignment)

Belcan Temp Agency (J.Crew)
Lynchburg
10.2012 - 12.2012
  • Inspected stock for damage or defects and reported issues to management.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Lifted materials of varied weights on regular basis.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to verify attributes and quantities of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Cashier

Walmart
Owings Mills
05.2012 - 08.2012
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Collected payments and provided accurate change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer questions and provided store information.

Education

General Studies - Nursing

The Community College of Baltimore
Owings Mills, MD
03.2025

Graduate for CNA/GNA - Nursing

It Works Learning Center
Baltimore, MD
12.2023

General Studies - General Studies Coursework

Central Virginia Community College
Lynchburg, VA
06.2011

Diploma - General studies

Amherst County High School
Amherst, VA
05.2010

Skills

  • Vital signs monitoring
  • Medication administration
  • Patient transportation
  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Wound care
  • Medication assistance
  • Attention to detail
  • Active listening
  • Basic life support
  • Dressing assistance
  • Multitasking and organization
  • Feeding assistance
  • Patient transfers
  • Emergency response
  • Toileting assistance
  • Emotional support
  • Medical records management
  • Patient lifting
  • Intake recording
  • Meal planning
  • Light housekeeping

Certification

  • Driver's License
  • CNA
  • CPR Certification
  • CMT
  • BLS Certification

Timeline

CNA/CMT

Springwell Senior Living Community
01.2024 - 11.2024

CNA/CMT

Reliable Assisted
02.2023 - Current

Warehouse, Line Verify

KDC
10.2016 - 02.2017

Cashier

McDonalds
05.2016 - 11.2016

Fulfillment Career

Amazon
02.2015 - 11.2015

Stocker (Temp Assignment)

Belcan Temp Agency (J.Crew)
10.2012 - 12.2012

Cashier

Walmart
05.2012 - 08.2012

General Studies - Nursing

The Community College of Baltimore

Graduate for CNA/GNA - Nursing

It Works Learning Center

General Studies - General Studies Coursework

Central Virginia Community College

Diploma - General studies

Amherst County High School
Jasmine W Wesley