Jason Kuffler
Riva
Summary
Dynamic professional with a proven track record at The Coffee Mess, excelling in strategic planning and performance monitoring. Successfully drove year-over-year growth while fostering a culture of diversity and inclusion. Adept at managing workflows and implementing operational strategies that enhance efficiency and profitability.
Overview
20
20
years of professional experience
Work History
Team Lead
Nerd St. Productions
01.2012 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked different stations to provide optimal coverage and meet production goals.
Technical Lead
Oakleaf Custom Woodworking
02.2024 - 10.2025
- Improved systems with addition of new features and infrastructure.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
General Manager
The Coffee Mess
08.2005 - 06.2017
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract adherence.
- Drove year-over-year business growth while leading operations, strategic vision, and special event planning.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - Computer Programming
Anne Arundel Community College
Arnold, MDHigh School Diploma -
South River High
Edgewater, MDSkills
- Performance monitoring
- Work assignment delegation
- Trend tracking
- Diversity and inclusion
- Task delegation
- Workflow management
- Regulatory compliance
- Strategic planning
- Invoice verification
- Deadline management
Timeline
Technical Lead
Oakleaf Custom Woodworking
02.2024 - 10.2025
Team Lead
Nerd St. Productions
01.2012 - Current
General Manager
The Coffee Mess
08.2005 - 06.2017
No Degree - Computer Programming
Anne Arundel Community College
High School Diploma -
South River High