Jason Palmer
California
Summary
A dynamic leader and communicator with a proven track record at the District of Columbia Fire and EMS Department. Demonstrated excellence in emergency management and interpersonal communication, successfully overseeing multiple projects and guiding teams to achieve success. Proficient in crisis communication and incident command, consistently meeting objectives and driving the advancement of departmental goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Battalion Fire Chief
District of Columbia Fire and EMS Department
05.2022 - Current
- Exhibited strong leadership skills with the ability to motivate teams and manage multiple projects simultaneously
- Utilized effective communication strategies when interacting with colleagues, staff members, citizens and other agencies
- Provided command and control to employees during emergency situations ensuring SOG's are followed, employee safety and effective mitigation of emergency situations
- Develop training curriculum and instruction of members
- Supervised incident command operations, ensuring proper coordination among on-scene personnel and effective communication with external agencies.
- Promoted public trust in the department by maintaining transparency in operations, addressing concerns from community members, and ensuring accountability among staff members at all levels.
- Assessed department performance through detailed analysis of incident reports, identifying areas for improvement and implementing corrective actions when needed.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
Captain
District of Columbia Fire and EMS Department
03.2015 - 05.2022
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet company and department needs to resolve problems
- Developed departmental objectives, policies, procedures, and strategies
- Worked with Federal Partners to develop a nationwide response to Armored Vehicles
- Rewrote and updated Rescue Operations Bulletins to move the department forward
- Developed a plan and requested to convert Ambulance 10 to Medic 10
Fuel Delivery Truck Driver (Part-Time)
Burch Oil
09.2013 - 06.2015
- Continuously improved driving skills through ongoing training programs and certifications, staying current on industry best practices.
- Facilitated issue resolution with customers, addressing any concerns or discrepancies in a professional manner.
- Reduced downtime for maintenance by conducting regular vehicle inspections and addressing minor issues promptly.
- Maintained safety standards by strictly following company protocols and industry regulations during all stages of fuel transportation.
Lieutenant
District of Columbia Fire and EMS Department
12.2011 - 03.2015
- Worked with and supervised coworkers to complete tasks and objectives on emergency responses
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet department needs and resolve problems
- Developed and lead daily company drills
Sales/Delivery Driver (Part-Time)
Airco
05.2012 - 09.2013
- Received delivered inventory, checked for accuracy, updated computer to reconcile on-hand and inventory received.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Listened to customer needs and desires to identify and recommend optimal products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Sergeant
District of Columbia Fire and EMS Department
01.2009 - 12.2011
- Worked with and supervised department employees
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Performed various responsibilities to ensure adequate staffing of the Battalion
- Performed various roles within the Incident Command System
Sales/Delivery Driver
Elbert's Enterprises
05.2004 - 01.2011
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Technician
District of Columbia Fire and EMS Department
11.2008 - 01.2009
- Preserved equipment by performing daily maintenance checks
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Provided safe and efficient transportation of department members to and from emergency responses
- Performed various fireground/technical rescue functions
Firefighter
District of Columbia Fire and EMS Department
01.2000 - 11.2008
- Employed effective communication techniques when working with other members of the team during an emergency
- Responded to fire alarms and other emergency situations or calls for service
- Participated in drills and training on techniques, operations, and use of equipment
Education
Bachelor of Science (B.S.) - Fire and Emergency Management Administration
Purdue University Global
West Lafayette, IN02.2019
Skills
- Occupational Safety
- Crisis Communication
- Emergency Management
- Incident Command
- Performance Evaluation
- Conflict Resolution
- Public Relations
- Decision-Making
- Interpersonal Communication
Certification
- NIMS/ICS - 100, 200, 300, 400, 700, 703.b, 706 and 800
- NIMS/ICS-Operations Section Chief
- IFSAC – Rope Rescue Technician
- IFSAC - Fire Officer I, III and IV.
- IFSAC - Instructor I and II, Live Fire Instructor
- Pro-Board - Firefighter I and II, Fire Officer II, Health and Safety Officer, Hazmat Technician
- National Fire Academy: Incident Safety Officer and Department Safety Officer
- Louisiana State University: Critical Decision Making for Complex Coordinated Attacks
- Columbia University-SIPA: Leading with Impact course
- Swift Water Technician, Confined Space Technician, Structural Collapse Technician, Trench Rescue Technician
- NREMT-B
Timeline
Battalion Fire Chief
District of Columbia Fire and EMS Department
05.2022 - Current
Captain
District of Columbia Fire and EMS Department
03.2015 - 05.2022
Fuel Delivery Truck Driver (Part-Time)
Burch Oil
09.2013 - 06.2015
Sales/Delivery Driver (Part-Time)
Airco
05.2012 - 09.2013
Lieutenant
District of Columbia Fire and EMS Department
12.2011 - 03.2015
Sergeant
District of Columbia Fire and EMS Department
01.2009 - 12.2011
Technician
District of Columbia Fire and EMS Department
11.2008 - 01.2009
Sales/Delivery Driver
Elbert's Enterprises
05.2004 - 01.2011
Firefighter
District of Columbia Fire and EMS Department
01.2000 - 11.2008
- NIMS/ICS - 100, 200, 300, 400, 700, 703.b, 706 and 800
- NIMS/ICS-Operations Section Chief
- IFSAC – Rope Rescue Technician
- IFSAC - Fire Officer I, III and IV.
- IFSAC - Instructor I and II, Live Fire Instructor
- Pro-Board - Firefighter I and II, Fire Officer II, Health and Safety Officer, Hazmat Technician
- National Fire Academy: Incident Safety Officer and Department Safety Officer
- Louisiana State University: Critical Decision Making for Complex Coordinated Attacks
- Columbia University-SIPA: Leading with Impact course
- Swift Water Technician, Confined Space Technician, Structural Collapse Technician, Trench Rescue Technician
- NREMT-B
Bachelor of Science (B.S.) - Fire and Emergency Management Administration
Purdue University Global
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