Dynamic HVAC Field Supervisor with a proven track record at Virginia Mechanical Equipment Corp, excelling in field operations management and team leadership. Demonstrated expertise in enhancing project efficiency, fostering professional growth, and boosting client satisfaction. Skilled in technical support and decision-making, consistently delivering quality projects on time, with a focus on achieving over 90% client satisfaction rates.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HVAC Field Supervisor
Virginia Mechanical Equipment Corp
09.2015 - Current
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.
Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Met with customers to resolve issues and build productive relationships.
Planned and scheduled field activities according to set timelines and order of operations.
Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
Investigated issues and developed effective solutions.
Kept teams on task to complete milestones on time.
Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
Completed site checks and leveraged computerized applications to document or record findings.
Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Fostered strong relationships with clients by providing regular updates and addressing concerns promptly.
Strengthened supplier partnerships, ensuring reliable supply of high-quality materials.
Reduced project delays by proactively identifying and mitigating potential risks.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Inspected equipment and tools used for safe operation.
Trained workers in proper methods, equipment operation and safety procedures.
Prepared and submitted reports on job progress and safety conditions to upper management.
Provided feedback to workers on job performance and safety procedures.
Administered disciplinary actions to workers violating safety regulations and company policies.
Developed and maintained positive relationships with clients and other stakeholders.
HVAC Foreman, Lead Mechanic
Priority Engineering
07.2005 - 08.2015
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Worked overtime, holidays and weekends to accommodate company needs.
Filled out detailed work orders for each job completed.
Traveled to job sites for both scheduled and emergency appointments.
Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Maintained boilers, hot water systems, gas heating equipment.
Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
Education
Journeyman License - HVAC
Anne Arundel Community College
Arnold, MD
07-2022
Skills
Field Operations Management
Event Coordination
Effective Task Delegation
Comprehensive Operations Strategy
Project management
Site management
Technical expertise
Technical support
Certification
A2L Refrigeration Certified
CFC Certified
Timeline
HVAC Field Supervisor
Virginia Mechanical Equipment Corp
09.2015 - Current
HVAC Foreman, Lead Mechanic
Priority Engineering
07.2005 - 08.2015
A2L Refrigeration Certified
CFC Certified
Journeyman License - HVAC
Anne Arundel Community College
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