Jauan Turrentine
District Heights
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Barber
World Class Cuts
Washington, DC
01.2013 - Current
- Delivered high-quality haircuts and grooming services tailored to client preferences.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Trained junior barbers on techniques and customer service best practices to enhance team performance.
- Implemented efficient appointment scheduling practices, improving overall workflow and reducing wait times.
Server/Waiter
MGM Resorts International
Fort Washington, MD
01.2022 - 11.2023
- Delivered exceptional customer service in fast-paced dining environments.
- Inputting dining orders into company POS computer
- Multitasking different groups of dining patrons and anticipating guest needs through the experience.
- Money handling
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Protective Services Officer
Metropolitan Protective Services
Baltimore, MD
10.2020 - 01.2021
- Conducted routine inspections of buildings, equipment, and grounds for potential hazards.
- Responded promptly to incidents, providing first aid and emergency assistance as needed.
- Collaborated with law enforcement during investigations to enhance community safety efforts.
Construction Laborer
RNC Construction
Tysons Corner, VA
11.2017 - 06.2019
- Assisted in the construction of residential and commercial buildings, ensuring adherence to safety protocols and building codes.
- Performed demolition work by safely dismantling structures using appropriate tools and techniques.
- Operated various construction tools and equipment to assist in project completion.
- Installed drywall panels, applied joint compound, sanded surfaces, and prepared them for painting or wallpapering.
- Laid bricks or stones in mortar beds to construct walls or other structures as per architectural plans.
- Cleaned construction sites from debris and hazardous materials on a regular basis to maintain a safe working environment.
Trash Removal Specialist
Grayhound Trash
Prince George’s County, MD
01.2011 - 04.2015
- Developed innovative waste management strategies to enhance operational efficiency.
- Led cross-functional teams to streamline recycling processes and increase diversion rates.
- Trained and mentored junior staff on best practices in waste disposal and customer service.
Education
Diploma - General Studies
Lincoln Academy
Austin, TX01.2012
Skills
- Inventory Management
- Electrical systems
- Microsoft Office
- Carpentry
- Strong work ethic
- Guest services
- Custodial experience
- Sales and Marketing
- Industrial construction
- Cash handling
- Food Safety and Preparation
- Loader operation
- Security
- Plumbing
- Mechanical Experience
- Power tools
- Warehouse experience
- Senior care
Certification
- Driver's License
- Non-CDL Class C
- Pallet Jack Certification
- Plumbing Apprentice License
- Forklift Certification
Timeline
Server/Waiter
MGM Resorts International
01.2022 - 11.2023
Protective Services Officer
Metropolitan Protective Services
10.2020 - 01.2021
Construction Laborer
RNC Construction
11.2017 - 06.2019
Barber
World Class Cuts
01.2013 - Current
Trash Removal Specialist
Grayhound Trash
01.2011 - 04.2015
Diploma - General Studies
Lincoln Academy