JAY BRILEY
Baltimore
Summary
Results-oriented professional well-versed in C-Suite Administration and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to Executives needs with focus on achieving objectives.
Overview
7
7
years of professional experience
Work History
Project Coordinator
1199 SEIU TRAINING AND UPGRADING FUND
11.2023 - Current
- Facilitated over 150 sessions, distributing over $1M in American Rescue Plan Act funds to more than 1,000 direct care workers in Baltimore City
- Developed and implemented protocols for efficient and accurate fund distribution, ensuring effective stewardship and compliance
- Redesigned the program schedule to increase session frequency driving a 36% increase in fund distribution while effectively managing staff workload to prevent burnout
- Created and deployed multiple Standard Operating Procedures (SOPs) for using Airtable, STAR, and Outlook, streamlining onboarding processes, reducing training time, and ensuring consistent performance across the team
- Drafted weekly and monthly reports for the Regional Director and Mayor's Office of Recovery Reporting
- Implemented Monday.com for tracking and monitoring program tasks and milestones, improving organizational efficiency and team coordination
- Initiated vendor outreach, advocating for a switch that eliminated processing fees, resulting in cost savings
- Collaborated with a cross-regional team from Upstate New York to Florida, as a producer for Regional All-Staff meetings, ensuring effective communication and engagement across multiple locations
Executive Assistant
ROBERT HALF | BELAY SOLUTIONS
04.2023 - 09.2023
- Owns Principal calendar: understanding priorities, managing all scheduling and travel arrangements. Maintain excellent calendar hygiene and proactively handle changes
- Serve as the first point of contact between the Partners and internal/external stakeholders, ensuring timely, clear, and professional communication. Critical to be able to partner with key stakeholder teams to meet business objectives (e.g. recruiting, sales coordination)
- Plan events for executives’ teams and Office of CEO, including but not limited to, onsites and offsites, team building events, executive dinners, team celebrations, etc
- Manage all aspects of travel for the Principals, ensuring smooth experiences, including flights, hotels, passport renewals, and ground transportation
- Manage EA team and provide back-up support as needed
- Act as an on the ground representative for the Principals, elevating concerns and risks
- Assist with the coordination of special projects on behalf of the Office of the CEO
- Utilized Slack/Teams for seamless communication across a team, facilitating real-time updates and collaboration
- Streamlined project discussions, coordinated tasks, and ensured effective information flow, enhancing overall team productivity and project efficiency
Executive Assistant and Program Coordinator
OH.M.JAY HAIR
01.2020 - 08.2023
- Designed and launched a Squarespace website, leading to a 25.9% increase in brand exposure
- Uphold the precision and integrity of the Square CRM system by conscientiously inputting, validating, and updating client data, for seamless communication with 31 clients
- Optimized inventory turnover by implementing efficient ordering and replenishment processes, reducing service preparation time by 2.5 hours
- Led the creation and execution of targeted marketing campaigns across social media platforms, increasing client engagement and brand visibility which saw a revenue increase of 39%
- Implemented promotional strategies, including referral discounts and loyalty incentives, resulting in 22.6% of repeat business
- Designed and launched unique client appreciation initiatives, leading to high client satisfaction and positive feedback
- Led the planning, coordination, and execution of 2 new service rollouts, including market research, testing, and promotional activities
- Handled all administrative tasks, including client scheduling, database management, and vendor relations, to ensure smooth daily operations
- Managed all copywriting for the website and business materials, including contracts, guides, digital business cards, and 4 ambassador proposals, ensuring consistent brand messaging and clarity
Public Programs Coordinator
THE WALTERS ART MUSEUM (ROBERT HALF, CONTRACT ROLE)
02.2023 - 03.2023
- Assumed the role of Public Programs Coordinator within 3 months, spearheading results across 5 programs in 4 weeks, meticulously tracking and expediting deliverables, surpassing 90% deadline adherence
- Produced and published a live stream using Streamyard for a major reinstallation project, engaging the museum's 1.36K subscribers and enhancing public visibility
- Created Standard Operating Procedures (SOPs) to boost cross-departmental productivity
- Generated and edited over 500 acknowledgments for corporate and individual donors, ensuring timely and accurate communication
- Drafted, edited, and managed contracts, ensuring timely completion and compliance with program requirements
- Maintained budgets by verifying line item accuracy and overseeing invoicing and payment processing
- Collaborated with external stakeholders and presenters to develop and deliver presentations for both virtual and in-person programs, enhancing program effectiveness and audience engagement
- Crafted impactful corporate solicitations for a high-impact giving event, projecting a minimum yield of $100,000 in support for museum initiatives
- Nurtured and maintained donor relationships through direct communication and post-program surveys, ensuring continued engagement and support
- Assisted in coordinating and managing travel logistics, including booking transportation, lodging, and scheduling itineraries for staff and stakeholders to ensure seamless program operations
Service Coordinator
BALTIMORE COUNTY PUBLIC SCHOOLS (INFANTS AND TODDLERS PROGRAM)
09.2017 - 06.2021
- Directed an interdisciplinary team of 6 providers in assessing family eligibility and co-developing over 75 multi-part Individual Family Service Plans (IFSPs), ensuring consistent evaluation and adjustment of outcomes to meet family needs effectively
- Provided 1:1 child and family support in residential, community-based, and classroom settings
- Orchestrated and facilitated both virtual and in-person meetings with internal and external stakeholders, skillfully driving resolutions, and implementing an innovative tracking system that reduced program wait times by 2 weeks
- Managed complex schedules to ensure monthly meetings with each family, supporting transitions into new settings and maintaining accurate data in internal and state databases
- Became a Leader for Equity in the county's 3rd cohort, building the capacity of leaders and staff to establish more inclusive work and learning environments
Education
Epidemiology - The Basic Science of Public Health
UNIVERSITY OF NORTH CAROLINA CHAPEL HILL
11.2024
AI in Healthcare Specialization - Intro to Healthcare Certification
STANFORD UNIVERSITY
10.2023
Skills
- Concur
- Oracle
- Slack
- Outlook
- Egencia
- Squarespace
- Stakeholder Relationship Management
- Event Planning and Coordination
- Organization
- Microsoft Office/Outlook
- Google Suite
- Time Management
- Executive Support
- Scheduling & Calendar Management
- Proofreading
Timeline
Project Coordinator
1199 SEIU TRAINING AND UPGRADING FUND
11.2023 - Current
Executive Assistant
ROBERT HALF | BELAY SOLUTIONS
04.2023 - 09.2023
Public Programs Coordinator
THE WALTERS ART MUSEUM (ROBERT HALF, CONTRACT ROLE)
02.2023 - 03.2023
Executive Assistant and Program Coordinator
OH.M.JAY HAIR
01.2020 - 08.2023
Service Coordinator
BALTIMORE COUNTY PUBLIC SCHOOLS (INFANTS AND TODDLERS PROGRAM)
09.2017 - 06.2021
AI in Healthcare Specialization - Intro to Healthcare Certification
STANFORD UNIVERSITY
Epidemiology - The Basic Science of Public Health
UNIVERSITY OF NORTH CAROLINA CHAPEL HILL
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