Jay Husfelt Jr
Greensboro
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Tow Truck Driver
Minute man recovery
Greensboro
04.2024 - Current
- Operated tow trucks for vehicle recovery and roadside assistance.
- Ensured safety protocols during vehicle transportation and recovery operations.
- Communicated effectively with dispatch to coordinate towing assignments.
- Documented towing services and customer interactions to ensure accountability and service quality.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Inspected chains, cables, straps, and winches for safety compliance to prevent operational hazards.
- Maintained safe driving habits to protect property and general public on roadways.
- Performed pre- and post-use inspections on tow trucks to identify and address mechanical issues proactively.
- Repaired broken down vehicles on the side of the road.
Assistant Manager
Mountaire Farms Of Delmarva
Ridgely
08.2019 - Current
- Assisted in managing daily operations and ensuring compliance with safety regulations.
- Coordinated staff schedules to optimize workflow and maintain production efficiency.
- Trained new employees on company policies and operational procedures.
- Oversaw inventory management and implemented efficient stock control measures.
- Monitored equipment maintenance schedules to ensure optimal functionality and safety.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Maintenance Technician
Foodlion Grocery Store
Denton
01.2017 - 08.2019
- Conducted regular inspections of equipment and systems for optimal performance.
- Performed preventive maintenance on refrigeration and HVAC systems to ensure reliability.
- Responded promptly to maintenance requests from staff and management for repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Maintenance Technician
Hannaford
China
07.2016 - 01.2017
- Conducted regular inspections of equipment and systems for optimal performance.
- Performed preventive maintenance on refrigeration and HVAC systems to ensure reliability.
- Responded promptly to maintenance requests from staff and management for repairs.
Heavy Equipment Operator
Brambles
Chestertown
10.2013 - 12.2015
- Operated heavy machinery to complete various construction and maintenance tasks.
- Conducted regular inspections and maintenance on equipment for optimal performance.
- Followed safety protocols to ensure a secure work environment at all times.
Groomer
Hunterphund racing stables
Felton
02.2005 - 03.2013
- Groomed horses for competitions and daily training at racing stables.
- Assisted in the bathing and drying of horses before races or events.
- Collaborated with trainers to understand specific grooming needs for each horse.
- Maintained cleanliness and organization of grooming tools and equipment.
- Trained new staff on proper grooming practices and safety protocols.
Education
Queen Ann County High School
Centreville, MDSkills
- Vehicle recovery
- Towing equipment operation
- Roadside assistance experience
- Defensive driving techniques
- Basic vehicle maintenance
- Equipment maintenance
- Safety compliance
- Driver communication
- Customer service
- Customer relations
- Customer satisfaction
- Conflict resolution
- Team supervision
- Staff training
- Schedule optimization
- Effective communication
- Problem solving
- Goal setting
- Team building
- Patience and empathy
- Inventory management
Certification
CDL permit
DOT physical
7 years experience
Accomplishments
- Supervisor, Boot Camp completed
References
References available upon request.
Timeline
Tow Truck Driver
Minute man recovery
04.2024 - Current
Assistant Manager
Mountaire Farms Of Delmarva
08.2019 - Current
Maintenance Technician
Foodlion Grocery Store
01.2017 - 08.2019
Maintenance Technician
Hannaford
07.2016 - 01.2017
Heavy Equipment Operator
Brambles
10.2013 - 12.2015
Groomer
Hunterphund racing stables
02.2005 - 03.2013
Queen Ann County High School