JAYANNA HARRISON
Oxon Hill
Summary
Dedicated security and operations professional with experience supporting federal facilities, government programs, and administrative operations. Skilled in access control, security monitoring, records management, and operational reporting within high-security and fast-paced environments. Proven ability to maintain accurate documentation, enforce policies, and support team operations while handling sensitive information. Strong communicator with a reputation for reliability, organization, and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Records Support Associate I
Xtreme Solutions Inc.
11.2022
- Supported records management operations for federal passport services.
- Reviewed and verified scanned records for accuracy prior to permanent electronic storage.
- Operated high-speed scanning equipment and managed records in the PRISM database.
- Prepared documents for retention, retrieval, and archival in accordance with federal recordkeeping standards.
- Assisted with mail distribution and internal document routing across the division.
- Maintained organized filing systems for both current and historical records.
Security Supervisor / Officer
Allied Universal
Washington, DC
07.2023 - Current
- Provide security operations and access control for a high-security federal contractor facility supporting Lockheed Martin at the Washington Navy Yard.
- Monitor CCTV systems and facility activity to ensure safety and compliance with security procedures.
- Manage visitor access, badge verification, and identity authentication in accordance with federal security requirements.
- Utilize security databases including DISS, SIMS, and ProWatch to enter and verify personnel and access information.
- Conduct routine patrols and inspections of the facility to identify and report potential safety or security concerns.
- Prepare daily reports, visitor logs, and documentation while maintaining accuracy with sensitive information.
- Support staff with security procedures and equipment usage when needed.
Summer Camp Junior Counselor
SYEP Summer Youth Employment Program
Washington, DC
06.2023 - 08.2023
- Supervised youth activities and assisted with recreational programming.
- Ensured participant safety while leading group activities.
- Helped coordinate daily schedules and engage participants in team activities.
Customer Service / Cashier
Jet Services, Inc.
Washington, DC
03.2023 - 06.2023
- Delivered customer service in a fast-paced retail environment while maintaining a professional and welcoming atmosphere.
- Processed transactions, returns, and exchanges while maintaining cash handling accuracy.
- Assisted with training new staff members on store policies and customer service expectations.
- Maintained organized workspaces and supported team operations during high-traffic periods.
Operations Support Analyst
IPTA
Arlington, VA
02.2023 - 06.2023
- Supported operational activities for the Vietnam War Commemoration program by coordinating communications with partners and participants.
- Collected and analyzed program data and prepared daily, weekly, and monthly operational reports.
- Assisted with meeting coordination, event logistics, and partner communications.
- Processed incoming information requests through email, website forms, and phone interactions.
- Updated website content and maintained records within the AmericanEagle iDev content management system.
- Prepared briefings, memoranda, and presentations for leadership and stakeholders.
- Contributed to after-action reviews and documentation of program activities.
Crew Member
McDonald's
Hillcrest Heights, MD
10.2022 - 02.2023
- Provided customer service while maintaining food preparation and safety standards.
- Handled cash transactions and maintained a clean work environment.
- Assisted team members during busy service periods to ensure efficient operations.
Sales Associate
Victoria’s Secret
Arlington, VA
10.2022 - 01.2023
- Assisted customers with product selection and provided detailed information about merchandise.
- Supported inventory tracking and store merchandising setup.
- Contributed to store sales goals by building rapport with customers and recommending products.
- Maintained accurate cash handling and point-of-sale transactions.
Education
Bachelor of Arts - Cybersecurity Technology
University of Maryland Global Campus (UMGC)
Cyber Threat Hunt -
University of Maryland Global Campus (UMGC)
Hyattsville, MD11-2026
Skills
- Security Operations & Facility Monitoring
- Access Control & Identity Verification
- Incident Reporting & Documentation
- Records Management & Data Entry
- Policy & Procedure Compliance
- Operational Support & Coordination
- Report Preparation & Administrative Support
- Customer Service & Public Interaction
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- SharePoint and Database Systems
Certification
- Active Secret Security Clearance
- Guard Card
- CPR Certification
- First Aid Certification
- AED Certification
Timeline
Security Supervisor / Officer
Allied Universal
07.2023 - Current
Summer Camp Junior Counselor
SYEP Summer Youth Employment Program
06.2023 - 08.2023
Customer Service / Cashier
Jet Services, Inc.
03.2023 - 06.2023
Operations Support Analyst
IPTA
02.2023 - 06.2023
Records Support Associate I
Xtreme Solutions Inc.
11.2022
Crew Member
McDonald's
10.2022 - 02.2023
Sales Associate
Victoria’s Secret
10.2022 - 01.2023
Bachelor of Arts - Cybersecurity Technology
University of Maryland Global Campus (UMGC)
Cyber Threat Hunt -
University of Maryland Global Campus (UMGC)
CYBERSECURITY TRAINING
DCSA TRAINING COMPLETION:
- Cybersecurity for Security Personnel
- Introduction to DOD Zero Trust
- Phishing and Social Engineering: Virtual Communication Awareness Training
- Privileged User Cybersecurity Responsibilities
- Using mobile devices in a DOD environment
ADDITIONAL STRENGTHS
- Strong organizational and documentation skills
- Ability to manage multiple priorities in fast-paced environments
- Experience working in government and secure facilities
- Reliable team player with strong communication skills
- High attention to detail and professionalism