Jayda Clark
Baltimore
Summary
Diligent aesthetician with solid background in managing front desk operations, driving sales and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Ojas Massage & Skincare
03.2025 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Schedule and confirm appointments, communicate with clients, and updated client records.
- Driving sales by selling treatment packages and spa subscriptions
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.
Esthetician
Ojas Massage & Skincare
04.2024 - Current
- Perform client's skin analysis to deliver expert advice on skincare treatments and products
- Consistently reach daily sales goals while maintaining client relationships
- Perform professional treatments such as Hydrafacials, Dermaplaning, waxing and advanced anti-aging facials
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Beauty Advisor
Sephora
11.2021 - 01.2023
- Advise shoppers on best cosmetics and skin care products according to their needs
- Upsell customers on the best products for their needs, creating 'multi world' sales
- Provide each customer or client with highly detailed, personalized service to help them meet their beauty and health goals with the best products for their skin and hair
- Clean and organize the store
Optical Sales Associate
My Eye Dr
01.2017 - 03.2021
- Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
- Increased store revenue through effective sales techniques and product knowledge.
- Educated customers on proper lens care practices to prolong the life of their eyewear investments.
- Continuously expanded industry knowledge to stay informed on the latest trends and products in the optical field.
- Promoted company loyalty program benefits to encourage repeat business from satisfied clients.
- Conducted thorough follow-ups with clients after purchases to ensure satisfaction and address any concerns or questions they might have had about their new eyewear products.
Education
Diploma -
Cortiva Institute of Massage and Skincare
Linthicum, MD09.2023
Some college credits -
Howard University
Washington, DC03.2007
Skills
- Customer Relationship Management
- Service-Oriented Communication
- Customized Facials
- Expert Waxing Techniques
- Skincare
- Organization skills
- Time management
- sales
- Service-oriented mindset
- Spa etiquette
Certification
- Dermalogica Certified
- Dermalogica Clean Touch
- Brow Lamination
- Airbrush Makeup
- Lash Lift & Tint
- Advanced Devices
- Barbicide
- Milady RISE
- Advanced Aromatherapy
Personal Information
Title: Licensed Esthetician
Timeline
Receptionist
Ojas Massage & Skincare
03.2025 - Current
Esthetician
Ojas Massage & Skincare
04.2024 - Current
Beauty Advisor
Sephora
11.2021 - 01.2023
Optical Sales Associate
My Eye Dr
01.2017 - 03.2021
Some college credits -
Howard University
Diploma -
Cortiva Institute of Massage and Skincare
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