Overview
Work History
Education
Skills
Timeline
Generic

Jayda Coates

Germantown

Overview

2024
2024
years of professional experience

Work History

Assistant Store Manager

Steve Madden
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Key Holder Supervisor

Hollister
  • Ensured store was opened and closed in a timely manner according to company policies..
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Conducted regular audits on store supplies to maintain adequate inventory levels
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Developed extensive product knowledge, growing revenue and building consumer base.

Sales Associate

Ann Taylor Factory
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Coach

Dominique Dawes gymnastics academy
  • Created a safe, clean and stimulating environment for children to learn and grow.
  • Developed and implemented effective coaching strategies for athletes.
  • Organized and supervised gymnastics activities in a safe environment.
  • Maintained records of attendance, assessments, and evaluations of each student.
  • Developed and implemented gymnastics lesson plans for recreational classes.
  • Determined appropriate goals for each student based on skill level, age, and ability.
  • Administered first aid when necessary according to established protocols.

Administrative Assistant

Pulley trucking
  • Oversees daily operations, ensuring a smooth workflow and efficient use of resources.
  • Create, edit, and maintain essential documents including contracts, invoices and shipping manifest.
  • Serves as the primary point of contact for internal and external communications, addressing inquiries from clients, vendors, and drivers.
  • Coordinate schedules for drivers, including route planning and delivery timelines to optimize efficiency.
  • Maintain accurate records of shipments, deliveries, and compliance with transportation regulations.
  • Process billing and invoicing, ensuring timely payments and accurate financial records.
  • Input and update data in the company’s transportation management system to ensure accuracy and accessibility.
  • Provide excellent customer service, addressing issues and resolving concerns promptly.

Sales Associate

Banners Hallmark
08.2022 - 08.2023
  • Demonstrated knowledge of store products and services.
  • Promoted special offers and discounts to encourage additional purchases.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Stocked shelves with merchandise according to company standards.
  • Completed transactions in an efficient manner while providing excellent customer service.

Babysitter

Myself
01.2020 - 01.2022
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Developing creative ways to encourage learning through everyday experiences.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Monitored children's safety and well-being to prevent accidents and falls.

Education

Some College (No Degree) - Diagnostic Medical Sonography

Montgomery College
Germantown, MD

High School Diploma -

Seneca Valley High School
Germantown, MD
07-2023

Skills

  • Product Sales/knowledge
  • Cash Register Operation
  • Problem-solving skills
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Team leadership
  • Customer Service Management
  • Staff Training and Development
  • Daily Reporting

Timeline

Sales Associate

Banners Hallmark
08.2022 - 08.2023

Babysitter

Myself
01.2020 - 01.2022

Some College (No Degree) - Diagnostic Medical Sonography

Montgomery College

High School Diploma -

Seneca Valley High School

Assistant Store Manager

Steve Madden

Key Holder Supervisor

Hollister

Sales Associate

Ann Taylor Factory

Coach

Dominique Dawes gymnastics academy

Administrative Assistant

Pulley trucking

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Jayda Coates