Jayden Zappaterrini
Odenton
Summary
Enthusiastic marketing student with hands-on experience in customer service and retail sales. Engages in team collaboration and effective problem-solving while supporting marketing strategies and enhancing customer interactions. Committed to developing skills in a dynamic marketing environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Daves Hot Chicken
Tampa, FL
09.2024 - 05.2025
- Prepared food items according to standardized recipes and safety guidelines.
- Ensured cleanliness and organization of workstations and dining areas.
- Assisted in inventory management, tracking stock levels efficiently.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Trained new team members on procedures, customer service, and sales techniques.
Sales Associate
Express Clothing
Newark, DE
11.2022 - 06.2023
- Assisted customers in selecting apparel and accessories, enhancing overall shopping experience.
- Maintained store organization and cleanliness, ensuring optimal product presentation.
- Operated point-of-sale systems efficiently, handling transactions accurately and promptly.
- Collaborated with team members to meet sales goals and improve customer service standards.
- Adapted to changing merchandise displays and promotional strategies, supporting marketing initiatives.
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL05.2027
Skills
- Customer service
- Effective team collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Problem-solving
- Strong work ethic
- Strategic task management
Timeline
Crew Member
Daves Hot Chicken
09.2024 - 05.2025
Sales Associate
Express Clothing
11.2022 - 06.2023
Bachelor of Science - Marketing
University of South Florida