Jayla St. Croix
College Park
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Joe Cordardo. Proven ability to enhance service delivery and foster customer loyalty through effective communication and cash handling. Recognized for implementing process improvements that boosted operational efficiency while maintaining a clean and safe work environment.
Overview
3
3
years of professional experience
Work History
Counter Person
Joe Cordardo
07.2022 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained accurate inventory records, ensuring timely restocking of products.
- Operated point-of-sale systems, processing transactions with accuracy and speed.
- Collaborated with team members to optimize workflow and improve service delivery.
- Trained new employees on operational procedures and customer interaction standards.
- Assisted in implementing process improvements that enhanced overall efficiency of operations.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Processed both cash and card purchases and returns.
Education
No Degree - Psychology
University of Maryland
College Park, MD05-2029
High School Diploma -
Walt Whitman High School
Huntington Station, NY06-2025
Skills
- Excellent work ethic
- Team player
- Workplace safety
- Maintaining cleanliness
- Effective communication
- Cash handling
- Accuracy and efficiency
- Goal-oriented mindset
- Customer focused
- Meeting sales targets
- Merchandising strategies
- Positive attitude
- Multitasking and organization
Languages
Spanish
Limited Working
Timeline
Counter Person
Joe Cordardo
07.2022 - Current
No Degree - Psychology
University of Maryland
High School Diploma -
Walt Whitman High School